Digital Business Liabilities

Administrator Digital Business Liabilities

Developing current, savings, and investment account products and services, as well as company-related documents through the bank's digital channels.

About the Role :

Digital Services Development: Working on developing and managing accounts (current, savings, investment) regarding digital channels (Online Banking / Mobile App).

Responsibilities:

Digital Services Development

Document Development: Reviewing company-related forms and documents (such as account opening terms and conditions forms, bank certificates, account statements, etc.)

Customer Experience Analysis (UX): Monitoring the customer's journey within the app or website to improve the ease of using banking services for the customer.

Requirements Gathering: Communicating with IT teams to translate business needs into clear technical requirements for implementation in digital channels.

Market and Competitor Monitoring: Keeping track of the latest Fintech services and competitor banks to ensure offering competitive features in investment and savings accounts.

Qualifications :

Diploma or higher

0-1 years of experience.

Required Skills:

Excel

Report Preparation

Technical Skills