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Roles and Responsibilities
Serve as the main external POC for North American eCommerce customers: support digital buying journeys, capture voice-of-customer, and resolve issues in partnership with Sales/Service and the platform team.
Act as global SME for flow parts digital selling: share best practices, enable regional teams, and align on offers, content, and promotions.
Grow marketplace-channel sales for flow parts by developing targeted offers, bundles, and campaigns; partner with the eCommerce Manager/Platform Owner on execution; monitor channel KPIs (GMV, conversion, AOV, repeat rate) and recommend levers to improve visibility and sell-through.
Analyze customer behavior and funnel metrics (traffic sources, search terms, browse-to-buy, cart/checkout) to identify growth opportunities.
Design, launch, and optimize digital campaigns (email, in-platform promotions, retargeting) to drive awareness, activation, and repeat purchase.
Create and manage kits and bundles with Product Line, Pricing, and Supply Chain to increase attach rate and average order value.
Translate data into actions: identify underperforming segments/SKUs/regions, build hypotheses, and deliver recommendations; partner with Pricing and Parts Supply Chain on inventory, pricing, and availability to enable growth.
Partner with the platform owner to prioritize enhancements based on commercial impact and VOC.
Build customer and seller enablement content (how-to guides, webinars, FAQs) to improve adoption and self-service.
Track and report KPIs/OKRs (e.g., digital flow parts revenue, conversion, AOV, attach rate, repeat rate, campaign ROI, portal adoption/NPS).
Qualifications
Strong experience in digital commerce, growth marketing, or commercial analytics in a B2B environment.
Proven ability to turn customer behavior data into insights and run campaigns that deliver measurable revenue impact.
Hands-on proficiency with analytics and commerce tools (e.g., GA4 or Adobe Analytics, Tableau/Power BI, advanced Excel; SQL a plus).
Customer-first mindset with excellent communication; comfortable serving as an external POC and internal advocate for VOC.
Cross-functional collaboration skills with Sales, Marketing, Product Line, Pricing, Supply Chain, and DT.
Leads complex workstreams, mentors peers, and drives outcomes across functions.
Preferred qualifications
Background in industrial or energy sectors; familiarity with parts catalogs and entitlement/contracted pricing.
Experience defining and managing product bundles/kits and promotional mechanics in eCommerce.
Knowledge of SEO for B2B and on-site search optimization.
Comfort with data hygiene, segmentation, and basic experimentation design.
Experience influencing marketplace-channel growth (promotions, bundles, search placement) in partnership with an operations/platform team.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
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