Digital Communications Specialist

THE OUTSIDE IS IN US ALL.

Please remember to attach the required documents listed in this announcement.

Resume

Cover Letter

References

Applications missing the requested documents will be considered incomplete and may not progress further in the process. Documents not requested will not be considered in the recruitment process. The State Application is not a substitute for a Resume. This position closes at 11:59 PM Mountain Time on June 24, 2026. You must apply through the State of Montana Career site.

Special Information:

This position may be eligible for a statutory base pay increase of $1.00 an hour effective July 1, 2026.

Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays. This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).

A successful applicant will be subject to a background investigation.

Women and minorities are under-represented in this job category and are encouraged to apply.

Telework:

You must reside in Montana (or move to Montana) to accept this position. In this position you will be afforded the opportunity to telework, however there will be required weekly in-office day(s) in Helena. Specific conditions will be outlined as part of the job offer and must adhere to state policy.

Job Duties:

The Digital Communications Specialist supports the Communication Bureau’s digital communications operations with a primary focus on website content support, email distribution and list maintenance, timely public calendar updates, outreach analytics review, constituent response coordination, and data-informed outreach improvement. The position works closely with the Digital Communications Manager, Communication Bureau Chief, regional and divisional staff, and subject-matter experts across the department to help maintain accurate, accessible, timely, and customer-focused online information and services.

This position assists with daily website updates, supports content organization and quality control, reviews analytics from the public website, online event calendar, and email outreach, and helps route public questions, comments, and customer satisfaction feedback to the appropriate division or program area. This position helps manage FWP’s online form and survey platform used to collect public comment, process registrations, facilitate testing, surveys, and gather other data. The position also helps prepare reports and recommendations so that communication staff can improve user experience, content effectiveness, and public service outcomes

Minimum Qualifications / Education and Experience

The knowledge, skills, and abilities of this position are normally attained through a combination of education and experience equivalent to a bachelor’s degree in public relations, communications, marketing, journalism, web communications, digital media, business, or a closely related field, and at least two years of directly related experience. Other combinations of education and experience that provide the required knowledge, skills, and abilities may be considered on a case-by-case basis.