Digital CRM and Campaign Management Specialist-UPT

JOB DESCRIPTIONS

If you are in for an experience without limits at UPT, this position is what you are looking for.

Perhaps, you are the teammate who will join us as “CRM and Campaign Management Specialist/Senior Specialist” so we accomplish great things together.

WHY SHOULD YOU APPLY?

• Bachelor’s degree or Master’s degree in Business Administration, Economics, Statistics or Engineering
• 1-3 years of experience in CRM and Campaign Management
• Experience managing CRM campaigns across email, SMS, and push notifications (EVAM is a plus)
• Proficiency in MS Office programs
• Experience in digital products and fintech ecosystem is a plus
• Strong problem solving, analytic, and decision making skills
• Able to interpret data and trends, diagnose problems
• Good at communication and coordination, team-work, highly motivated, multi-task and result oriented personality
• Proficiency in English to feel comfortable in working in a multinational environment

THIS IS YOUR ONE DAY AT WORK. HOW DOES IT SOUND?

• Develop and execute CRM campaigns to drive retention and (re)activation
• Design and implement SMS, push notification, and email campaigns to achieve business objectives
• Leverage real-time customer data to deliver personalized offers, dynamic promotions, and triggered campaigns, reaching the right users at the right time
• Follow-up digital products trends and technologies in the market
• Collaborate with product, marketing and operation teams to design omnichannel engagement strategies
• Inline with the Company goals, understanding customer expectations to design best offers
• Design and implement automated lifecycle journeys, including onboarding flows, retention programs and churn prevention sequences
• Analyze campaign results and consumer behavior to optimize performance and improve future campaigns

In short, exciting and joyful days are ahead. We are waiting for your application