Digital CRM Consultant

Salesforce Developer JD • 6+ years of practical experience with the Salesforce platform • Hand on experince on Agentforce and Service Cloud, case object Expertise and understanding of Sales Cloud, Service Cloud features and Marketing Cloud Integration experience is a plus. • In-depth knowledge of the Salesforce.com Platform, including Force.com, with skills in Apex, Triggers, Flows, Process Builder and Approvals, Email services, Batch and Schedulable classes. • Must possess hands-on experience with Lightning Web Components • Proficiency in integrating Salesforce with external applications (REST/SOAP APIs, Middleware tools). • Proficient in front-end technologies such as JavaScript, jQuery, HTML5, and CSS • Hands-on experience with data migration tools (e.g., Data Loader, ETL tools). • Use of Salesforce best practices, including CI/CD pipelines and version control. • Experience with Git, CI/CD pipelines, and unit testing frameworks. • Strong understanding of Salesforce security models, governor limits, and performance optimization. • Salesforce certified. • Strong communication and interpersonal skills. • Technical capability to design solutions • Technical capability to lead and design solutions (required for lead role) • Working knowledge of JIRA • Familiarity with agile methodologies."