Black Pearl

A leading consultancy in the UAE is seeking a Digital Customer Experience Specialist. This role focuses on optimizing customer journeys across digital channels, including the website and mobile app, and ensuring they meet UAE digital standards. The ideal candidate will collaborate with designers and IT teams to develop and launch digital features. Responsibilities include translating CX designs into technical requirements and leading user acceptance testing.

Join a top UAE consultancy to shape seamless digital experiences by enhancing customer journeys across web and mobile platforms. Work closely with design and IT teams, translating creative CX visions into actionable technical features that exceed regional standards—impacting how customers interact, engage, and feel online.

Digital Customer Journey Architect

Customer Journey Optimization

Digital Channels Management

User Acceptance Testing

Technical Requirements Translation

Collaboration with Designers and IT Teams

UX/UI Design Principles

Mobile App Optimization

Website Analytics

Customer Experience Management Tools

Project Management

Join Black Pearl and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Black Pearl hiring Digital Customer Journey Architect in near you