Digital Design Co-Op

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About this role

Our customers come from all walks of life, and so do we. We hire great people from various backgrounds, not just because it is the right thing to do but because it makes Sensitech stronger. If you share our values and our enthusiasm, you will find a home at Sensitech. At Sensitech, we care for each other, value differences, win, and have fun. You will join a people-focused company as a dynamic team member, shaping the future of our process and automation.

At Sensitech, we value a user-centric approach at all stages of our product lifecycle, from conception through design, development, and customer experience. Our UX Co-Op Internship will assist and support our User Experience team with User Research, UX design, UI visual graphic design, wireframing, and prototyping.

The UX Co-Op will work closely with UX Designers, Researchers, Product Owners, and stakeholders to produce design assets and assist with research activities to develop and deliver enterprise applications and mobile app software.

To be successful in this role, you must display a genuine interest in the UX discipline, designing interactions, and conducting user research. You should be naturally inquisitive and comfortable working with people as part of a larger team. You must possess strong written and verbal skills to deliver research findings through written, oral, and visual presentation methods.

We are seeking a motivated, results-oriented college student to join our team for the Summer 2024 through Fall 2024 semesters. The Carrier UX Co-Op experience offers interns an environment that provides practical, challenging, and meaningful on-the-job work experience and the opportunity to apply knowledge and demonstrate strengths in efforts to assist Carrier in achieving its business strategy.

As a User Experience (UX) Design and Research Co-Op Internship, you will gain experience including, but not limited to, duties and tasks listed below.

Key Responsibilities

• Participate in user research, evaluate user feedback, report and document findings for stakeholders, and translate findings into design requirements.
• Collect customer insights and gather data to deepen our understanding of user needs, behaviors, and mental models.
• Demonstrate interaction and design ideas using storyboards, user flows, wireframes, and prototypes.
• Create original graphic designs (e.g., images, icons, and other graphics)
• Artistic eye for design and ability to think creatively while maintaining accuracy and attention to detail.
• Collaboration is key. Must have an inquisitive and open nature to contribute to discussions and foster a collaborative approach to research and information gathering.
• A true desire to learn new things, be engaged, and want to make a difference every day.

Required Qualifications

• Pursuing Bachelor’s degree in Human Factors (HCI), Interaction Design, or a related field
• 3.0 or higher GPA
• Applicant must be a US Citizen or Permanent Resident

Preferred Qualifications

• Portfolio of design projects highlighting UX design and graphic design examples.
• Working knowledge of design and wireframe tools (e.g., Axure, Figma, Adobe XD)
• Engaged team player; strong communication and listening skills to collaborate with various stakeholders, including executives, sales and support teams, and end users.
• Demonstrate a clear understanding of the intersection between user needs, technology requirements, and business goals.
• Experience using collaboration tools including Confluence, Jira, or similar software; and using Microsoft Office tools (PowerPoint, Excel, Word, Teams, Outlook, Etc.)
• Adaptable and able to transform ambiguity into intuitive UX designs.
• Collaboration is key. Must be skilled in leading design discussions to foster a collaborative approach to advising stakeholders, requirements collection, solution review, and ongoing feedback.
• Perform out-of-the-box design thinking, collaborate with others, and make a difference daily!

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