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Digital & E-Commerce Intern

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Position

We are seeking a Digital & E-Commerce Intern to join our E-Commerce & Digital Marketing team at Louis Vuitton Middle East. The ideal candidate will thrive in a dynamic environment, demonstrating adaptability and a willingness to learn quickly. We are looking for someone with strong digital skills who can contribute effectively to our team.

Job responsibilities

1) WEBSITE / CRM

  • Translate website content to Arabic.
  • Manage product grids and visual merchandising.
  • Optimize internal search performance.
  • Support the creation of email layouts.


2) BACK OFFICE

  • Order Management: Track and follow up on deliveries, returns, and refunds. Coordinate with warehouse and ensure smooth order flow and fulfillment.
  • Stock & Sourcing: Monitor stock allocation to the warehouse and ensure back orders and delayed items are followed up.
  • Fraud & Finance Support: Assist with manual order screening, fraud alerts, and chargeback investigations. Help with bank transfer tracking, refunds, and basic accounting checks.
  • Client & Tech Support: Follow up of client requests, assist in daily operations, and help troubleshoot system issues in collaboration with IS/IT teams.


3) Testing & UATs

  • Support coordination of test cases and place test orders in pre-prod and prod environments.
  • Liaise with EMEA team, join follow-up calls, and report bugs and technical issues.


4) Special Projects & Initiatives

  • Update department store and mall platforms with new LV launches.
  • Conduct market research and competitor benchmarking.
  • Coordinate creative layouts for CSC to support seasonal campaigns.

Profile

REQUIRED SKILLS:

  • Strong soft skills, including an enthusiastic attitude, task ownership, and a focus on execution and follow-up.
  • Digital savviness and quick learning abilities, which would be clear assets in this role.
  • Pro-active and curious.
  • Currently enrolled in a Bachelor Degree in CRM/Digital Marketing, or Business Management.
  • Arabic language proficiency.

LOUIS VUITTON
MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

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