Digital Fraud Assistant Manager

Job Purpose

Support the bank’s Digital Fraud function in detecting, preventing, and mitigating digital fraud risks across all digital channels. Lead investigations, enhance fraud controls, and support ongoing digital transformation initiatives to ensure secure customer journeys and full compliance with regulatory expectations (SAMA, MHRSD, Anti-Fraud & AML frameworks).

Key Responsibilities

• Monitor digital banking fraud alerts and identify suspicious activity.
• Investigate digital fraud cases (phishing, account takeover, OTP fraud, SIM-swap, CNP fraud).
• Enhance fraud detection rules, scenarios, and digital controls.
• Prepare fraud reports, trend analysis, and regulatory submissions.
• Support new digital products by assessing fraud risks and recommending controls.
• Coordinate with InfoSec, IT, Operations, Compliance, and Customer Care for case handling.
• Support fraud awareness for internal teams and customer education.

Qualifications

• Bachelor’s in Finance, Business, IT, or related field.
• 3–5 years in fraud risk or digital banking fraud.
• Experience with fraud monitoring systems (Actimize, SAS, Falcon, etc.).
• Knowledge of SAMA fraud guidelines and digital channel risks.