Qureos Mentor

AlJazira Bank | بنك الجزيرة

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 Job Purpose
 
 
 
 Support the bank&rsquo;s Digital Fraud function in detecting, preventing, and mitigating digital fraud risks across all digital channels. Lead investigations, enhance fraud controls, and support ongoing digital transformation initiatives to ensure secure customer journeys and full compliance with regulatory expectations (SAMA, MHRSD, Anti-Fraud &amp; AML frameworks).
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Monitor digital banking fraud alerts and identify suspicious activity.
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 Investigate digital fraud cases (phishing, account takeover, OTP fraud, SIM-swap, CNP fraud).
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 Enhance fraud detection rules, scenarios, and digital controls.
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 Prepare fraud reports, trend analysis, and regulatory submissions.
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 Support new digital products by assessing fraud risks and recommending controls.
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 Coordinate with InfoSec, IT, Operations, Compliance, and Customer Care for case handling.
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 Support fraud awareness for internal teams and customer education.
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 Qualifications
 
 
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 Bachelor&rsquo;s in Finance, Business, IT, or related field.
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 3&ndash;5 years in fraud risk or digital banking fraud.
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 Experience with fraud monitoring systems (Actimize, SAS, Falcon, etc.).
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 Knowledge of SAMA fraud guidelines and digital channel risks.
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Digital Fraud Assistant Manager

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 Role Purpose:
 
 
 
 Manage the overall development aspects of Digital Channels.
 
 
 Provide convenient, efficient, and secure Digital Banking experience to existing and potential customers.
 
 
 Implement strategic Digital Banking projects through effective use of all available resources.
 
 
 Identify innovative ideas by researching/analyzing the Digitalization industry and events.
 
 
 
 
 
 
 Core Responsibilities:
 
 
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 Ensure maximum availability of all Digital Channels related services and supporting systems to avoid Financial, Operational, and Reputational Risk.
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 Maintain and review efficient Business processes, Standard Operating Procedures and SLAs with other Business/Support Units.
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 Generate, review and analyze Retail Digital channels MIS &amp; KPIs.
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 Monitor project progress and ensure proper escalation.
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 Lead the execution and maintenance of Digital Banking long/short term strategies, business cases and profitability models.
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 Develop business requirements related to technical development to a process/function in Digital Banking services.
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 Manage initiatives and projects related to new/existing services and products.
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 Manage the promotion of new digital services and existing service enhancements.
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 Qualifications / Requirements:
 
 
 
 Education:
 
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 Bachelor&rsquo;s Degree in Computer/Software Engineering, MIS, Business Administration, IT or similar.
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 Experience:
 
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 5+ years of experience in the financial sector.
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 5+ years of Digital Banking experience.
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 Skills:
 
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 Digital Banking services and products knowledge and awareness.
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 Detail Oriented
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 Communication and negotiation skills.
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 Excellent teamwork skills.
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 Proactive and results oriented
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 Problem solving skills Strong analytical skills
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Digital Channels Development Manager

Join AlJazira Bank | بنك الجزيرة and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AlJazira Bank | بنك الجزيرة

ABOUT_COMPANY

Digital Fraud Assistant Manager

Digital Channels Development Manager