Qureos Mentor

AlJazira Bank | بنك الجزيرة

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 Job Summary:
 
 
 
 The Procurement Senior Officer is responsible for managing end-to-end procurement activities, ensuring the timely and cost-effective acquisition of goods and services in alignment with policies and strategic objectives. The role involves sourcing and evaluating suppliers, negotiating contracts, analyzing market trends, and maintaining strong vendor relationships to secure optimal value. The Senior Officer also ensures compliance with procurement procedures, supports budgeting and forecasting, and contributes to continuous process improvement to enhance efficiency and transparency across the supply chain.
 
 
 
 
 
 
 Core Responsibilities:
 
 
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 Assist in the purchase order process by supporting the creation, review, and tracking of purchase orders to ensure operational needs are met.
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 Gather information from suppliers and internal stakeholders to support procurement activities and ensure clarity through effective communication.
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 Help in the preparation and management of agreements and financial engagements with suppliers, ensuring alignment with the bank objectives.
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 Coordinate with suppliers and internal teams to facilitate smooth communication.
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 Support the supplier registration, assessment, and qualification processes as part of procurement operations.
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 Assist in confirming work completion and supplier performance by collaborating with internal stakeholders and gathering necessary information.
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 Inform management of supplier performance issues and help maintain and update the supplier blacklist.
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 Collect and organize data required for generating reports and updating ERP systems to ensure accurate records.
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 Qualification &amp; Years, Nature of Experience:
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management or a relevant major.
 
 
 Around 2 years of experience with preference in a relevant role.
 
 
 Prior experience in a relevant field preferred in banking.
 
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Senior Procurement Officer

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 Job Purpose:
 
 
 
 A relationship manager is responsible for handling clients and customer relationships. They often provide financial advice and assistance to clients in order to help them achieve their financial goals. It's important to have a powerful understanding of the banking and investment industry to ensure they're following bank policies while keeping track of major risks that clients or customers want to avoid.
 
 
 
 
 
 
 Responsibilities
 
 
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 Fulfil customer needs by ensuring a high quality of service.
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 Attend to customer&rsquo;s problems and inquiries.
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 Direct the customers to the most suitable product/service.
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 Strengthen the relationships with customers through excellent service quality.
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 Explain the Bank&rsquo;s services and provide information on policies and procedures to current and perspective customers.
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 Maintain awareness of level of professionalism when dealing with customers by referring to sound knowledge of procedures and features of all products.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
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 <li>
 Bachelor&rsquo;s degree in business administration or any related field.
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 Minimum 5 years of experience in a relevant role.
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 Strong Interpersonal skills and relationship management.
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 </ul>
 
 
</div>

Relationship Manager

<div>
 
 
 Job Summary
 
 
 
 The Development Partner Manager will play a pivotal role in implementing and managing talent development strategies to foster employee growth and organizational success. This position requires a strong blend of strategic and technical expertise in learning and development methodologies, talent management, and stakeholder collaboration. The ideal candidate will ensure that development programs align with business needs and maintain the highest quality standards while effectively managing people and risk competencies.
 
 
 
 Key Responsibilities
 
 
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 Implement and execute talent development strategies to support organizational objectives.
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 Analyze development needs and recommend tailored learning solutions to address skill gaps.
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 Demonstrate expertise in modern learning and development methodologies, tools, and technologies.
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 Maintain a comprehensive understanding of talent management processes and best practices to optimize employee performance.
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 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 5 years experience in talent development, learning and development, or a related role.
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 Strong analytical skills to assess development needs and solutions.
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 Proficiency in leveraging modern learning methodologies and tools.
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 Excellent communication skills
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 </ul>
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Development Partner

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 Responsibility:
 
 
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 Recommend CX Journey Design strategy and roadmap for different customer segments/products and support its implementation
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 Support the implementation of the Strategic initiatives related to Customer Journey design in alignment with different Stakeholders
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 Map the current customer journey and design the target customer journeys for different customer segments/products across the touch points in alignment with stakeholders.
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 Facilitate journey design thinking sessions and work together with customers and internal stakeholders to redesign the customer journey for different customer segments &amp; products
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 Optimize, test and validate customer journeys, using voice of customer insight and data to define new customer experiences.
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 Align with IT/Technology and Digital Transformation department on the automation of Customer Journey related requirements to ensure its proper implementation
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 Participate in the Retail &amp; Corporate Products &amp; Services value chain (product design, product development, life cycle management etc.) to define the customer experience requirements and its implementation to achieve Product Excellence.
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 Own and manage all CX Journey design related policies and processes and make sure it is up to date based on business requirements
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 Performs other responsibilities and tasks as directed by the reporting manager in order to meet organizational objectives.
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 </ul>
 
 
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
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 Bachelor&rsquo;s degree in Marketing or a relevant major.
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 Around +4 years of experience with a preference 2 years of experience in a relevant role.
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 Prior experience in Customer Experience Management or a relevant field.
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 </ul>
</div>

Customer Excellence Journey Design Manager

Join AlJazira Bank | بنك الجزيرة and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AlJazira Bank | بنك الجزيرة

ABOUT_COMPANY

Senior Procurement Officer

Relationship Manager

Development Partner

Customer Excellence Journey Design Manager