Digital Learning Design Specialist

Position Summary: The Instructional Design & Digital Learning Assistant supports the digital learning environment by managing and formatting course content in Canvas (including graphics and instructional copy), providing essential front-line technical support to students (enrollment, access troubleshooting), and assisting in the creation of new digital learning assets (videos, self-paced materials). This role ensures the online platform is technically accessible and the content is professional and engaging.

Essential Job Functions:

• Update and format courses in Canvas each semester, ensuring accuracy and consistency, and course graphic designs.
• Draft student-facing learning guides, welcome messages, course descriptions, and instructional copy.
• Help develop storytelling or thematic elements that make courses more engaging.
• Serve as Canvas tech support with students to access digital platforms and email.
• Notify and instruct students about enrollment periods which include creating email logon credentials, etc.
• Assist with the digital learning design of self-paced courses.
• Create simple instructional videos, micro-learning clips, or demo walkthroughs for adult learners.
• Help design onboarding materials and welcome packets to improve student experience. Contribute to creating a warm, supportive online learning community.
• Draft monthly or quarterly student newsletters with tips, reminders, and updates.
• Assist with continuing education webinar production, rehearsals, and technical setup to ensure smooth, professional delivery.
• Use Canva or other design software for basic graphic and video creation. Assist with other departmental writing/design projects as needed.
• Manage multiple projects and independently prioritize tasks.
• Regular and reliable attendance at the worksite and adhere to assigned schedule.
• Adhere to all company and departmental policies and procedures per the guidebook including all safety requirements including all safety guidelines
• Utilize electronic time management system to input time, attendance and paid time off request.

Education:

An associate’s degree completed or in process is preferred, focusing on marketing, communications, or English. Or, equivalent hands-on work experience in the curriculum or graphic design arena.

Experience:

• 3 years of combined education and experience with proven skills in CRM, digital platform, or graphic design industry.
• Strong writing skills, content editing, and attention to detail to consistently meet high standards of excellence.
• Some graphic design exposure.
• Demonstrated team-oriented and self-motivated experiences.
• Exceptional communication skills and proven ability to network.
• Experience in an independent environment to proactively troubleshoot and manage assigned projects.

Computer Skills:

Expert capabilities on both Mac and PC platforms. Proficient in MS Word, MS Excel, MS PowerPoint, and MS Outlook. Must be Internet and social media savvy.

Competency Statement(s):

• Demonstrated ability to remain current in latest social media platforms and online technologies to effectively apply new work methods and techniques.
• Demonstrated ability to support and interact in a collaborative team environment in which members respect and partner with each other to achieve results.

Physical and Mental Requirements:

N/A Not Applicable Activity - Not applicable to this occupation

O Occasionally Position requires this activity up to 33% of the time (02.5+ hrs/day)

F Frequently Position requires this activity up to 33% of the time (02.5-5.5+hrs/day)

C Constantly Position requires this activity more than 66% of the time (5.5+ hrs/day)

C Indoor Work

N/A Outdoor Work

O Excessive Noise/Decibels

C Sitting/Workstation

C Use of Hands/Fingers

O Climb - Stairs/Ladders

O Lifting 10 Max lbs.

N/A Traveling outside campus

O Carry 10 Max lbs.

O Reach (circle): Overhead

N/A Exposure to Hazards

N/A Push/Pull Equipment

N/A Exposure to Temperatures

C Read/See

O Standing/Walking

C Talk/Communicate

O Stoop/Kneel/Crouch/Crawl

N/A Taste/Smell

C Operate Computer

N/A Operate Company Vehicles

N/A Personal Protection Equipment

O Operate Company Equipment: Electronic devices, fax, telephone, scanner, copier

Work Environment: Office Environment

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.