DIGITAL MARKETING - ASSISTANT MANAGER

This role plays a crucial part in executing the overall digital strategy, including digital media, e-commerce, and social media campaigns for Grand Hyatt Dubai. You will work closely with other departments such as Operations, Sales, Revenue, F&B, and Marketing to gather relevant data and support all business objectives.

Key responsibilities:

• Support the digital marketing team in driving direct booking growth and enhancing brand.com performance.

• Create and manage campaigns across all channels, including but not limited to SEO, pay-per-click (PPC), metasearch, display, social media, and email marketing.

• Update and maintain websites and microsites, ensuring all content is current, optimized for search engines, and provides an excellent user experience that drives conversion.

• Monitor and respond to online guest feedback, fostering a positive relationship through online reputation platforms.

• Track and report performance metrics, providing actionable insights and recommendations to optimize future campaigns.

• Collaborate with internal stakeholders to develop digital plans aligned with the hotel’s objectives.

• Work closely with external partners and agencies for comprehensive strategic recommendations and to ensure campaign KPIs are achieved across all channels.

• Stay up to date with the latest digital trends and best practices to continuously improve marketing efforts.

Employee Benefits:

At Hyatt, we believe in taking care of our people so they can be their best. As part of our team, you’ll enjoy:

• A UAE employment visa sponsorship

• Complimentary meals prepared by our culinary team

• Company-provided transportation for your convenience

• Accommodation arranged by the company

• Exclusive discounts at Hyatt food & beverage outlets across Dubai

• Complimentary stays at Hyatt hotels worldwide — explore the world with us!

• Minimum of 2 years of experience in marketing, preferably within the hospitality industry.

• Strong understanding of digital marketing channels, including SEO, PPC, metasearch, display, social media, and email marketing.

• Creativity, attention to detail, and a proactive, initiative-driven approach.

• Excellent communication, project management, and analytical skills.

• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.