Digital Marketing Operations Executive

About Company

tossdown is a SaaS company offering e-commerce and digital marketing solutions tailored to the food industry. We work with food businesses to build e-commerce websites, mobile apps, and deliver impactful digital marketing strategies. Our mission is to help food brands grow by enhancing their online presence and driving sales growth.

Experience: 2 years

Responsibilities:

• Be fully accountable for task completion across SEO, media buying, content writing, and digital marketing services, ensuring quality control and timely execution.
• Streamline the onboarding process with clear task allocation, ensuring no resource receives tasks outside the defined process.
• Maintain updated records of all social media activities, including posts to be designed, content pieces to be written, and ad campaigns to be launched.
• Coordinate with cross-functional teams to ensure smooth workflow and timely delivery of tasks.
• Keep the task management tool updated with task statuses, deadlines, and deliverables for accurate tracking of ongoing activities.
• Act as the point of contact for tracking and reporting on social media execution, providing regular updates on progress and pending tasks.
• Ensure adherence to the posting schedule, verifying all content is correctly published and error-free.
• Assist in gathering data for social media performance reports, highlighting completed tasks and identifying execution gaps.
• Collaborate with account managers to facilitate smooth communication and alignment between teams.
• Monitor execution progress and promptly identify any delays or inconsistencies to ensure smooth operations.
• Proactively identify bottlenecks in execution and implement solutions to streamline workflows.
• Ensure proper workload distribution among the team to maximize efficiency and maintain quality standards.
• Serve as the first point of escalation for operational issues, taking ownership of problem resolution.

Requirements:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Strong knowledge of SEO, social media platforms, content marketing, and paid media campaigns.
• Experience with task management and project tracking tools (e.g., Asana, Trello, or similar).
• Excellent communication, coordination, and interpersonal skills.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proactive problem-solver with attention to detail and ownership mindset.
• Ability to analyze operational processes and implement improvements.
• Familiarity with digital marketing metrics and performance reporting.

Job Type: Full-time

Pay: Rs85,000.00 - Rs135,000.00 per month

Work Location: In person