Digital Process Engineer/Business Analyst

Purpose of the Job:

• This opportunity will see you being a key part of the team and contributing towards a recently launched fully digital bank in improving the existing products/services/features and building new ones by working closely with the Senior Stakeholders as well as the Product Manager.
  

Main Duties & Responsibilities:

The role must execute the following core responsibilities:

• Strong knowledge of digital banking
• Ability to handle stakeholders at different levels
• Breakdown of epics/features into user stories in discussion with business / PO to enable incremental value delivery
• Define Acceptance Criteria and ensure all requirements fulfilled
• Ensure the scrum team(s) fully understands the content and the business value of the user story
• Ensure user stories in the backlog follow the agreed structure
• Ensure the scrum team(s) have a prioritized and estimated backlog according to business priorities
• Work closely with business/PO to maintain a proper product backlog
• Experience in handling user story grooming sessions
• Work with business / product owner to manage cross-product dependencies and risks
• Good understanding of various applications like MS Dynamics 365 CRM suite of products, Cloud and Mobile Technologies & digital architecture.
• Work with your Scrum Master and work on the key areas for improvement.
• Work closely with PO and Business Divisions to agree on short-, medium- and long-term priorities
• Work with architecture team for technical designs / solutions and ensure they meet the requirements
• Work closely with the Product Support team to record, monitor and drive customer defects to closure
• Experience in conducting demo and performing UAT on the current release with PO and other stakeholders to ensure all new and existing features are working as expected
  

Experience:

• Bachelor's degree/University degree
• Extensive Microsoft suite skills - Excel, Word, Visio, PowerPoint, and Outlook
• Experience working as a Business Analyst in Banking domain
• Experience working in Agile methodology
• Experience in Confluence and Jira
• Experience working with product/ technology delivery teams and providing end user support