Digital Product Expert

• Develop, manage, and maintain the product roadmap, ensuring alignment with organizational goals and timelines.

• Prioritize and manage the product backlog in collaboration with stakeholders, balancing feature development, technical debt, and business needs.

• Define and refine user stories, epics, and use cases, ensuring clarity, completeness, and alignment with business objectives.

• Work with cross-functional teams to gather, define, and document detailed business requirements for new features, products, or services.

• Facilitate Agile ceremonies, including sprint planning, backlog grooming, and retrospectives, ensuring efficient workflow and delivery.

• Prepare essential business documents, including business requirement documents (BRDs), risk assessments, and compliance-related documentation, adhering to internal processes and external regulatory requirements.

• Participate in managing relationships with external regulators (such as CBE and EBC) and vendors, ensuring all products meet regulatory standards and compliance expectations.

• Support internal audit and regulatory reviews by providing necessary documentation and addressing any identified gaps.

• Conduct thorough business analysis for new initiatives, ensuring feasibility, viability, and alignment with the organization’s goals.

• Collaborate with stakeholders to optimize internal processes, enhance operational efficiency, and ensure adherence to organizational regulations.

• Prepare and deliver detailed scope documents, business analysis reports, and presentations for internal and external stakeholders.

• Participate in and oversee all testing activities, including creating and executing manual and automated test cases, identifying defects, and ensuring timely resolution.

• Prepare comprehensive test result reports to track testing progress and ensure product readiness.

• Support quality assurance efforts to maintain high standards for digital channels and products.

• Prepare and deliver presentations for Agile squads and top management to communicate progress, challenges, and strategic directions. For Board of Directors (BOD) meetings or committees, contribute to the presentation content but do not represent directly.

• Act as a key point of contact between technical teams, business units, and external stakeholders, ensuring clear and effective communication.

• Work closely with Agile teams, including developers, testers, designers, and other stakeholders, to deliver high-quality products within the defined timeline.

• Provide support in scoping features, refining acceptance criteria, and ensuring alignment with business goals.

Contribute to team success by actively participating in all stages of product development, from ideation to delivery and post-implementation support

• 
  Bachelor Degree

• At least 5 years in related job experience

• Strong experience with Agile frameworks and tools (e.g., Jira, Confluence).

• Proficiency in preparing business documentation (BRDs, risk assessments, and business cases).

• Basic understanding of testing processes, tools, and techniques (e.g., manual and automated testing).

• Familiarity with regulatory compliance and governance in a digital/financial context