Digital Product Owner

Role Overview:

We are hiring a Digital Product Expert for one of our clients to drive end-to-end product development across Mobile & Online Banking. This role sits within the digital space and works closely with cross-functional squads to deliver world-class digital experiences. The Digital Product Expert will lead the strategy, design, development, and rollout of new features for the organization's Mobile & Online Banking platforms. You’ll act as a Product Owner or Proxy Product Owner—defining stories, prioritizing backlogs, and ensuring seamless execution of the squad’s mission.

Key Responsibilities:

• End-to-end ownership of mobile & online banking features—from ideation to production.
• Develop and maintain an attractive, compliant, and customer-centric value proposition.
• Prioritize the squad backlog, set delivery timelines, and ensure execution through sprints.
• Analyze market trends, conduct customer research, and propose new digital solutions.
• Design channel, pricing, product, and journey strategies aligned with the organization's brand.
• Enhance Customer Journeys using CX insights, UX best practices, and data-driven decisions.
• Collaborate with engineering & IT teams to convert business requirements into working software.
• Ensure structural improvements to processes, channels, and platform performance.
• Manage urgent incidents, drive continuous enhancements, and maintain delivery excellence.
• Mentor junior team members and champion Customer Journey craftsmanship.

Required Skills & Experience:

• 7+ years experence working in digital/agile product environments.
• 5+ years of banking experience (preferably in mobile, online, or API-led development).
• Strong background in product management, digital channels, engineering, or UX.
• Deep understanding of SDLC, agile methodologies, and digital best practices.
• Strong analytical, communication, leadership, and stakeholder management skills.
• Ability to influence, collaborate, and drive change across multiple teams.
• High-energy, innovative mindset with a passion for building seamless customer experiences.