Digital Product Owner

• In tandem with CPO, own and communicate the product vision and roadmap for LNCA’s Commercial AV website.
• Translate business goals (e.g., growth, lead generation, customer support, distributor enablement) into clear product outcomes.
• Ensure alignment between website roadmap and overall digital, marketing, and eCommerce strategies.
• Represent the team and its work in meetings with leadership, other divisions, international stakeholders, and across Legrand North and Central America.

• Create, refine, and prioritize the product backlog based on customer value, business impact, risk, and dependencies.
• Write clear user stories and acceptance criteria.
• Balance new feature development, technical debt, performance improvements, and compliance needs.

• Serve as Product Owner within a Scrum team.
• Lead backlog grooming, sprint planning, sprint reviews, and retrospectives.
• Provide frequent clarification and fast decision-making to keep the team unblocked.
• Accept or reject completed work based on defined acceptance criteria.

• Act as the primary point of contact for website-related needs across Marketing, Brand, Engineering, Sales, Customer Support, IT, and Compliance.
• Gather and synthesize inputs from stakeholders, customers, distributors, and analytics.
• Clearly communicate priorities, progress, and tradeoffs.
• Collaborate closely with other leaders on the Digital team: UX, Development, Product Data, BSA, and Marketing.

• Champion user experience, accessibility, performance, SEO, and content quality.
• Use analytics, customer feedback, and A/B testing to inform prioritization and improvements.
• Continuously optimize journeys such as product discovery, spec access, lead capture, and support.

• Define and track KPIs such as engagement, conversion rates, lead quality, site performance, and customer satisfaction.
• Use data to validate outcomes, inform roadmap decisions, and guide continuous improvement.

• Manage and grow the team’s BSA, providing guidance on project prioritization and determining which projects require a BSA.
• Provide leadership and support through regular coaching.
• Execute the HR responsibilities of people managers at LNCA.

• Bachelor’s degree in business, computer science, information technology or related field.
• 3+ years’ experience as Digital Product Manager, Product Owner or similar role.

• Strong knowledge of Agile Scrum process and Agile principles.
• Strong understanding of websites, CMS platforms, UX principles, SEO, eCommerce and digital analytics.
• Outstanding written and oral communication, presentation and leadership skills.
• Excellent organizational and time management skills.
• Sharp analytical and problem-solving skills.
• Proven ability to translate business requirements into actionable user stories.
• Experience working with cross-functional teams and external vendors.
• Experience managing at least one direct report.
• Hands-on experience working in Agile and Scrum development teams.
• Solid technical background with knowledge of software development and web technologies.
• Excellent organizational skills with the ability to multi-task.
• Demonstrated success empowering teams, encouraging accountability and enabling efficient and positive workplace environments.
• Can confidently represent business and user interests to determine final product features.

• Scrum Product Owner Certification (CSPO, PSPO, or similar).
• Experience in manufacturing, B2B, or industrial environments.
• Experience with eCommerce, product data management, or complex catalogs.
• Experience with tools such as Jira, Figma, Google Analytics, or similar.
• Experience with web portal infrastructure and integrations (CMS, eCommerce, ERP and CRM).

• While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard.
• Ability to lift up to 10 pounds.
• General office environment.
• May require regular ground travel to other company facilities.
• Long-distance or air travel as needed – not to exceed 10% travel.

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en

Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us