Digital QA Analyst

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who’s curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Digital team, whose goal is to offer guests a seamless online shopping experience across our platforms—including Target.com and the store network’s fulfillment capabilities. Here, you’ll collaborate to create and implement digital strategies that enrich the online experience through the right mix of personalization, simplicity and intuitiveness. Your ideas will support Target in complementing the beloved in-store shopping interaction with a convenient, reliable and instantly gratifying digital experience.

As a Digital QA Analyst you will have an opportunity to help all guests to find the right digital products and services that bring them JOY. You will have ownership to bring value through accuracy, consistency and functionality of digital content across Target web, app and other channels. As part of Quality Assurance team, you will be responsible for validating creative content, track, report and fix issues from guest perspective, across multiple web browsers, operating systems and devices (Mobile, Tablet, Desktop). An ideal candidate should be comfortable working in a creative, fast-paced environment, focused on interpreting the creative strategy and direction.

About this role:

• Cross functional collaboration: Fosters strong stakeholder relationships across Creative, Producer and Project management teams.
• Retail digital acumen: Understands final creative experience, brand guidelines / style guides.
• Testing: Executes Category routes validations, Site refresh validations, Live Site validations, Promotion validations, functional validations, Site placement launch validations.
• Data extraction and reporting: Owns issue log data, handles basic SQL queries to extract periodic data for reporting.
• Problem solving: Data analysis, critical thinking, performs RCA and drives corrective and preventive actions.
• Participates in War rooms and holds feedback sessions with stakeholders.
• Leverages QA expertise to uplift Site experience.

About you:

• Graduation in Engineering / equivalent with relevant experience
• 2+ years of E-commerce experience in Digital creative content Quality assurance
• Expertise in validating creative pages / components across mobile, tablet and desktop
• Experience in working on creative issues / bug tracking tools (JIRA, BugZilla or equivalent)
• Eye for details, experience in RCA and knowledge in structured problem solving
• Exceptional communication skills
• Flexible to work in different time zones / weekend roasters.
• Adapt to new business requirements and changes.
• Good to have basic process automation skills, to enable process efficiency gains.