Dining Room Manager - The Medallion Club

Dining Room Manager

Employer: The Medallion Club

Location: Westerville, OH

Position Type: Full-Time

Compensation: $55,000/year

About The Medallion Club

The Medallion Club is a premier private club committed to delivering an exceptional member experience through high standards of service, hospitality, and facility presentation. Our team takes pride in creating a welcoming, community‑oriented environment where members and guests enjoy outstanding amenities, beautifully maintained spaces, and a culture rooted in professionalism, respect, and teamwork.

Position Overview

The Dining Room Manager plays a vital role in supporting The Medallion Club experience by overseeing daily dining operations and ensuring a warm, member‑focused environment. This position upholds club standards through attentive leadership, polished service execution, and a commitment to hospitality excellence.

The ideal candidate is professional, organized, and service‑driven, with a strong dedication to creating an exceptional dining experience for members and guests while fostering a collaborative, team‑oriented atmosphere.

Essential Responsibilities

• Oversee daily dining room operations to ensure a seamless, high‑quality member experience.
• Lead, train, and support front‑of‑house staff, promoting a culture of hospitality, teamwork, and excellence.
• Maintain high standards of service, safety, cleanliness, and presentation throughout all dining areas.
• Collaborate closely with the culinary team to ensure accurate, timely, and polished food and beverage service.
• Manage staff scheduling, floor plans, and service flow to support efficient and consistent operations.
• Greet members, address inquiries, and resolve concerns with professionalism and warmth.
• Uphold club standards in appearance, service delivery, and overall dining room environment.
• Assist with planning and executing special events, private dining functions, and club programming.
• Monitor inventory levels and communicate supply needs to management.
• Provide ongoing coaching, feedback, and performance support to dining room staff.
• Demonstrate a commitment to service, teamwork, and maintaining a member‑focused environment.

Qualifications

• Previous experience in restaurant or dining room management, preferably in a private club or hospitality setting.
• Strong leadership abilities with a focus on staff development and service excellence.
• Excellent communication and interpersonal skills with a member‑focused mindset.
• Proven ability to uphold high standards of service, safety, and professionalism.
• Strong organizational skills and the ability to manage multiple priorities in a fast‑paced environment.
• Professional appearance and demeanor consistent with The Medallion Club experience.
• Knowledge of food and beverage operations, service standards, and dining room best practices.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 25 lbs.
• Ability to move safely and efficiently throughout dining spaces during service.

Typical Working Conditions

• Primarily indoor dining and event spaces.
• May include administrative tasks or support for club‑wide events.
• Flexible schedule including evenings, weekends, holidays, and extended hours based on club needs.

te a sophisticated atmosphere that aligns with the club's prestigious reputation.