Dir Information Services Lvl 3

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

9:00 A.M – 5:00 P.M

Purpose of Position:

Under direction, directs and designs the development, maintenance and operation of computer-based information systems and data processing applications to meet the objectives and requirements of the health care system through providing reports, information, documentation and statistical data to facilitate the decision-making process, planning, control, audit and review of system-wide plans and objectives.

Examples of Typical Tasks:

1. Evaluates the feasibility of electronic data processing (E.D.P.) systems development and operating costs relative to benefits and objectives of the health care system. Reviews organizational designs with senior management for approval.

2. Participates with technical, professional and managerial personnel in the analysis of proposed projects and programs and provides input for project requests from user departments and health care settings within the health care system.

3. Provides input for selection of computer, communications and peripheral equipment to meet program design and applications of projected requirements and workloads based on cost considerations, performance specifications, demonstration of performance, vendor support, care of operations, maintenance and all technical factors.

4. Approves programming language to be used and standards for the use of specific compilers, assemblers, communications, processors and other equipment.

5. Approves and establishes programs for development and implementation of operating systems to enable the health care system’s computer and related equipment to operate most efficiently.

6. Develops, establishes, maintains and controls appropriate levels of equipment and personnel, consistent with health care system needs, through integrating existing and emerging E.D.P. systems and applications into optimum management information systems and programs.

7. Reviews the process of major information systems projects and data processing operations, corrects deficiencies in project fulfillment, slippages in schedules, cost overruns and operational inefficiencies.

8. Supervises information services staff and organizes the department to respond promptly to requests and maintain flexibility of operations.

9. Establishes and develops liaison with senior management, user departments, health care settings, consultants and contractors with regard to the services of the department.

10. Directs planning, scheduling and budgeting of approved projects within the department to meet requirements of implementation within time and cost estimates.

11. Directs the development of technical and professional education programs for departments to ensure that proper levels of professional and technical proficiency are maintained.

12. Assesses level of departmental employees’ morale, establishes work performance standards, resolves employees’ complaints and grievances, provides leadership to attain effective productivity levels, and initiates actions and recommendations to accomplish departmental objectives.

1. Bachelor’s Degree in Mathematics, Engineering, Business Administration, Accounting, Finance, Economics or a related discipline; and
2. Six (6) years of experience in the field of data processing and computer systems and applications, of which three (3) years must have been in a supervisory role; and
3. Strong technical knowledge

• PMO certification desirable

• At least 4 full life cycle implementation, other implementation of systems, major system upgrade, or application required

• Proven expertise in MS-Office suite and/or Google (Word, Excel, PowerPoint, Visio, Google Docs, Google Sheets, etc.)

• Excellent organizational skills

• Excellent time management sills

• Excellent analytical/problem-solving skills

• Excellent communication skills (verbal and written)

• Strong attention to detail

• Strong leadership skills

• Preferred candidate will have significant clinical leadership experience with 5+ years at the leadership level, be comfortable in a fast-paced environment, and be able to meet high-expectations under deadlines;

• Experience working effectively in a public hospital setting including long-term, acute, and ambulatory care

• Broad knowledge of computer and communications hardware capabilities and utilization, clinical applications, programming languages, systems and programming methodology, database management and information retrieval techniques.

• Experience implementing clinical systems in a healthcare environment.

• Strong organizational skills, including the ability to manage multiple concurrent initiatives

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.