Director, Corporate Facilities, RBI

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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Position Title: Director, Corporate Facilities

Function: Global Business Services (GBS)

Supervisor Title: Senior Director, Global Business Services

Location: Miami, Florida, US

RBI is seeking a Director, Corporate Facilities to work collaboratively with a highly talented team to oversee and manage our Restaurant Support Centers (“RSC”) in Canada (Toronto, Ontario) and US (Miami, Florida; Jacksonville, Florida; Syracuse, NY). This individual will be part of Global Business Services (GBS) and have full responsibility for ensuring the office space is safe, functional, efficient, and provides a positive employee and visitor experience. The role will involve oversight of strategy, vision and budget for our state-of-the-art facilities.

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week.

Roles and Responsibilities:

• Lead facilities teams across the U.S. and Canada, providing strategic direction and oversight for day-to-day operations supporting all RSC locations
• Set and govern facilities and maintenance strategy across all RSCs, integrating processes and service delivery models while ensuring performance through facilities leadership and third-party providers
• Plan, manage, and control facilities operating budgets for U.S. and Canada RSCs, including resource planning, lease obligations, common area maintenance, forecasting, and financial performance monitoring
• Oversee annual capital budgets and capital projects, ensuring alignment with business priorities, timelines, and approved funding
• Build and maintain strong relationships with key internal and external stakeholders, including Executive Leadership, Legal, Real Estate, Finance, FP&A, IT, landlords, property managers, and service providers
• Lead facilities planning, design, space management, and workplace initiatives, including enhancements that improve functionality, efficiency, and overall employee experience
• Ensure compliance with all applicable legal requirements, building standards, and local regulations across RSC locations; serve as a subject matter expert in facilities and construction practices
• Drive a high-quality employee experience through proactive, high-touch customer service, effective escalation management, and the establishment of KPIs and governance frameworks to measure service delivery, timeliness, and satisfaction

Skills & Qualifications:

• Bachelor’s degree or diploma in business, real estate, engineering, or a related field, or equivalent professional experience
• 8+ years of office and/or facilities management experience, preferably supporting multiple locations across North America
• Strong organizational, project management, analytical, and problem-solving skills, with the ability to manage multiple priorities, schedules, and budgets to deliver results on time
• Proven ability to operate effectively in a dynamic, fast-paced environment; self-directed, proactive, and quick to learn new processes and procedures
• Excellent written and verbal communication skills, including the ability to lead meetings and clearly report progress against action plans, timelines, and budgets
• Demonstrated success building collaborative relationships with cross-functional partners and stakeholders at all organizational levels
• High attention to detail with a track record of producing accurate, high-quality work and documentation
• Flexibility to support varying work hours, including occasional evenings or weekends, in response to urgent facilities or equipment issues
• Willingness to travel frequently within the U.S. and Canada (up to 30%)
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and ticket management systems preferred

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.