Key Accountabilities:
- Define the Corporate Program Management Tools, Standards, Methodologies and promote their development in line with du’s internal requirements and best practices. Ensure the application of portfolio management tools and techniques.
- Set up adequate governance bodies and processes for project / program management support. Prepare the multi-year / annual project roadmap. Define Key Operational and Financial KPI’s to be tracked.
- Provide support to Executive sponsors in development of key project deliverables like project scope, objectives, structure and schedule along the project management process
- Regularly conduct status assessments with a forward looking view (execution, budget, dependencies, outcomes, …) and develop a well thought position on what needs to be done
- Prepare regular project reporting, in particular around status (execution, budget, dependencies, outcomes…), issues and risks for Executive Steering Committee meetings, Board presentations and other senior executive boards and committees.
- Provide decision making support to ensure project progress; detects and avoid decisions that are inconsistent with the project’s and corporate objectives
- Facilitate and drive project escalations and prepare associated decision and mitigation proposals
- Manage the portfolio management process in order to advise Executive Management on portfolio decisions in view of company performance compared to agreed KPIs.
- RAID Management - Ensure Risks, Assumptions, Issues and Dependencies are effectively managed
- Track the status of outcomes for the projects under execution and provides support in their achievement (e.g. ensure that regular computation is there, actions are executed if there is a deviation, …)
- Prepare the documentation for the points mentioned above with minimal supervision; presents to the senior stakeholders
- Provide coaching and project management support to staff for projects outside the direct scope of the PMO.
- Track the execution of ExCo actions, decisions and guidance (where required)
- Ensure / track the preparation of CEO / ExCo assigned tasks (where required)
Support continuous development of CPMM, through maintenance of active relationships with official Project Management Bodies (e.g. PMI, PRINCE II). Ensure roll-out and application of CPMM on the ground (coaching and training of senior project managers and Executives / sponsors).
Qualifications, experience, skills and competencies
Education:
- Bachelor degree in business / management and / or Engineering
Master degree in business / management and /or Engineering (Preferable)
Experience:
- Minimum experience of 10 years in management of large scale programs / projects
- Out of which at least 5 years of experience in the telecommunications industry
- Track record of successful major project deliveries
- Background in management consulting (strongly preferable)
- Experience in business (marketing, sales, customer service) and technology domains (IT, network)
- Good understanding of technology trends and their applications
- Proficiency in project and portfolio management tools, standards, concepts and mechanisms
- Track record of in-depth analysis of projects (execution progress, budget utilization, risk assessment, outcome progress, …)
- Track record of executive decision support
- Track record of preparing and presenting end to end presentations for senior stakeholders with minimal oversight
- Experience in stakeholder management
- Experience in change management
Track record of projects delivering outcomes
Skills:
- Very strong conceptual and analytical thinking
- Strategic understanding of how his / her work fits in the corporate priorities
- Strategic understanding of how different projects interact with each other
- Very good co-operation and interpersonal skills
- Strong telecommunications understanding from business & technology topics to corporate functions
- Organizational awareness
- High degree of flexibility
- Demonstration of strong leadership and strategic thinking skills
- Results-driven; outcome orientation
- Excellent written and verbal communication skills
- High level of personal drive, motivation and initiative
- Independence in execution of responsibilities
- Track record of delivery within high-change environments
- Risk management and resolution
- Change management
- Experience of working within a matrix organization
- Strong understanding of business and technology interactions
- Experience in working with and managing multinational teams, ideally within the GCC
- Experience in Mobile, Fixed, Enterprise and Consumer segments, is an advantage
- Extensive experience working on transformational programs and projects
- Extensive knowledge of project methodologies and practices