Director, Customs Brokerage (Officer)

What is Landstar?
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.

What work will you perform?
The Customs Brokerage Officer is accountable for ensuring compliance with all U.S. Customs and Border Protection rules and regulations. The person in this role will also be responsible for ensuring Landstar agents receive customs services from the Landstar team. You will provide subject matter expertise to both internal and external partners as well as your team. You must currently hold an active Customs Brokerage license to be considered.

Essential Responsibilities:

• Manage customs brokerage team, including hiring, training and supervising staff
• Provide proper guidance to internal teams, external agents and customers for new trade compliance regulations and update on laws and regulations.
• Implement best work processes to support Landstar agents and customers
• Oversee external broker operations for outsource processes
• Evaluate external customs brokers for pricing, operations, compliance
• Conduct regular audits of Landstar internal process to ensure compliance and adherence to laws and regulations
• Provide regular KPI monitoring to ensure customer satisfaction
• Work with Landstar agents to develop new customers

Required Minimum Experience and Education:

• Bachelor’s Degree from an accredited institution

Or

• 10 years in a Customs / Trade Compliance position

And

• Current Customs Broker License with U.S. Customs and Border Protection (CBP)

Preferred Experience and Education:

• Master’s degree
• 2 years of staff management/leadership experience

Knowledge, Skills, and Abilities:

• In depth knowledge of international trade regulations, customs laws and import/export procedures
• Familiarity with FTZ, free trade agreements, in transit cargo, etc.
• Ability to scale team and realize productivity gains
• Knowledge of rolling out of new systems
• Excellent verbal and written communication skills

Why work at Landstar?
Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

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Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.