Director, Demand Planning (Ecommerce & Wholesale)

Ready to build and lead one of the most important operational engines behind a rapidly growing consumer goods brand? VelvetCaviar.com is hiring a Director of Demand Planner to oversee inventory forecasting, demand planning, inventory strategy, and cross-functional coordination across all sales channels.

Own end-to-end demand forecasting and inventory strategy across all our website, Amazon, and wholesale partners. Lead S&OP, align production with sales forecasts, and optimize inventory to support growth while protecting cash flow and margin.

This is a strategic leadership role focused on aligning Sales, Supply Chain, and Finance to ensure sustainable growth, strong inventory health, and operational scalability. The ideal candidate thrives in high-growth environments and understands how disciplined forecasting and inventory planning protect both revenue and margin.

About Us:

Velvet Caviar is a leading phone accessories brand with over 1+ million social media followers and millions of customers worldwide; established in New York since 2014. We’re known for pioneering the tech accessories market with stylish phone cases and matching accessories.

Learn more at velvetcaviar.com or @velvetcaviar

What you’ll do:

Forecasting & Planning

• Own forecasting and demand planning across DTC and wholesale
• Monitor and build SKU-level forecasts by channel weekly and monthly
• Manage Demand Planning Analysts for expedited projections
• Translate sales plans into consolidated demand forecasts
• Own rolling 3–12 month demand projections

S&OP Leadership

• Lead weekly S&OP meetings
• Align Sales, Operations, Finance, and Logistics
• Drive decision-making around production timing and inventory risk
• Maintain forecast accuracy targets

Inventory Strategy

• Set safety stock and weeks-of-supply targets
• Optimize inventory turns and working capital
• Identify stockout and excess risk early
• Deplete overstock inventory before expiration
• Guide air vs sea freight decisions with Logistics
• Align production planning with demand forecasts

Production Alignment

• Partner with factories on production timing
• Ensure inbound freight aligns with demand plan
• Balance retail commitments vs DTC needs

Analytics & Reporting

• Own forecast accuracy reporting
• Track inventory health KPIs (below)
• Build dashboards for leadership
• Model margin impact of inventory decisions

Your Success Metrics:

• Forecasting Accuracy
• Inventory turn speed
• In-stock rate and on-time inventory
• Excess & obsolete inventory
• Air freight exposure vs Sea
• Working capital tied in inventory
• Inventory visibility and reporting accuracy
• Team development and retention

Requirements:

• 6-8+ years in demand planning and supply chain for consumer goods
• Experience planning for thousands of SKUs and millions of units turnover
• Experience managing forecasting & planning across both DTC + wholesale
• Strong understanding and leadership for S&OP processes
• Strong alignment with sales and operations team leadership
• Experience working with 3PL fulfillment partners
• Advanced Excel + demand planning tools (NetSuite, SAP, Xoro, etc.)
• Strong financial acumen (inventory cash flow modeling)
• Ability to operate strategically while remaining hands-on as needed
• Highly analytical and data-driven
• Bachelor’s degree preferred

Perks and Benefits:

• Competitive base salary
• Annual Performance bonuses
• PTO + Health Insurance + 401(k)
• Fully remote or hybrid schedule (if local in New York)
• Fun & Collaborative Brooklyn office (if local to New York)
• High role ownership with long-term career growth

Velvet Caviar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.