Director Egypt Country IT

JOB TITLE

Head Egypt Country IT (Director) | MAF Global Solutions | Global Solutions Egypt

Role Summary

The Head of Egypt Country IT is a crucial member of the MAF Technology leadership team. This position requires an experienced IT leader who can manage the technology infrastructure and workplace across the country effectively. He/She will lead the Regional IT Support function within Egypt for a large, multi-industry operations with diverse business units across the Country.

ROLE PROFILE

• Ensure high-quality IT support for regional HQ, business outlets, and customer-facing locations.
• Implement IT service delivery standards to maintain consistent support across business units.
• Monitor service performance metrics to ensure adherence to organizational standards.
• Coordinate with central IT to align network protocols with group-wide standards.
• Oversee the management of network infrastructure across regional assets, ensuring reliable connectivity.
• Provide IT support to HQ offices and end-users, ensuring they have the tools and resources needed to operate efficiently.
• Manage IT systems for customer-facing outlets, including malls, cinemas, and stores.
• Maintain compliance with organizational IT policies, cybersecurity measures, and regulatory requirements.
  
  

Requirements

• 12-15 years of experience in IT support or network management roles within regional settings.
• Proven experience in supporting multi-location IT infrastructure and user environments.
• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• ITIL certification or equivalent qualifications in service management.
• Certifications in network management or security (e.g., CompTIA Network+, CCNA).
  
  

What We Offer

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.