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Director, Employee Accommodation Services
JOB NO:
539446
WORK TYPE:
Staff Full-Time
LOCATION:
Main Campus (Gainesville, FL)
CATEGORIES:
Executive/Director/Management, Office/Administrative/Fiscal Support, Legal/Audit Services/Compliance
DEPARTMENT:
22020000 - GN-UNIVERSITY COMPLIANCE
CLASSIFICATION TITLE:
Director, Compliance
CLASSIFICATION MINIMUM REQUIREMENTS:
Master’s degree in an appropriate area and at least six years of experience in appropriate area; or an equivalent combination of education and experience.
JOB DESCRIPTION:
Program Leadership & Operations Management
- Direct and manage daily operations of Employee Accommodation Services using a case management model
- Oversee intake, triage, and resolution of accommodation requests across all campuses
- Establish workflows, performance metrics, and service standards to ensure timely case processing
- Monitor caseload distribution and adjust resources to meet demand
Staff Supervision & Team Development
- Supervise ADA Case Managers and administrative staff
- Provide coaching, training, and performance management
- Support onboarding and professional development of team members
- Foster a collaborative, service-oriented team environment
Complex Case Oversight & Decision Support
- Review and provide guidance on complex or high-risk accommodation cases
- Support interactive process discussions with employees, supervisors, and HR
- Ensure consistency and compliance in accommodation determinations
- Assist in resolving escalated or sensitive employee situations
Compliance, Auditing & Risk Management
- Ensure compliance with ADA and related regulations
- Conduct internal monitoring, audits, and case reviews
- Identify risks and implement corrective actions
- Support investigations, documentation reviews, and regulatory assessments
Strategy, Policy Development & Leadership Advising
- Advise senior leadership on accommodation trends, risks, and compliance strategies
- Develop and update policies, procedures, and guidance materials
- Support long-term planning, staffing models, and program growth
Training, Outreach & Stakeholder Engagement
- Develop and deliver training for supervisors, HR, and employees
- Serve as liaison to campus partners and external stakeholders
- Participate in or lead committees and workgroups
EXPECTED SALARY:
$122,000-$135,000
REQUIRED QUALIFICATIONS:
Master’s degree in an appropriate area and at least six years of experience in appropriate area; or an equivalent combination of education and experience.
Certified Compliance and Ethics Professional (CCEP), or the ability to obtain within one year of employment.
PREFERRED:
- Doctorate or master’s degree in a related field
- Certified Compliance and Ethics Professional (CCEP), or the ability to obtain within one year of employment
- Demonstrated experience leading or managing an ADA or employee accommodations program in a complex organization
- Strong knowledge of federal and state laws related to employee accommodations (e.g., ADA, ADAAA, FMLA) and the interactive process
- Experience overseeing high-volume, case management-based service delivery models
- Proven ability to supervise, mentor, and develop professional staff in a compliance or HR-related environment
- Strong interpersonal and relationship-building skills with the ability to work effectively across all organizational levels
- Demonstrated ability to advise senior leadership on complex, sensitive, or high-risk compliance matters
- Excellent verbal and written communication skills, including the ability to convey complex regulatory concepts clearly
- Experience developing and delivering training or presentations for diverse adult audiences
- Strong analytical skills with the ability to research, interpret, and apply complex laws and regulations
- Demonstrated attention to detail, including producing polished, publication-ready written materials
- Proficiency with Microsoft Office (Excel, Word, PowerPoint) and virtual collaboration platforms (e.g., Zoom, Teams)
- Experience with Maxient, SmartSheets, or other similar information management systems
- Demonstrated strong writing and proofreading skills, producing final work products that are polished and ready for publication.
SPECIAL INSTRUCTIONS TO APPLICANTS:
In order to be considered, you must upload your cover letter, resume, and three professional references. Application must be submitted by 11:55 p.m. (ET) of the posting end date.
HEALTH ASSESSMENT REQUIRED:
No
ADVERTISED:
08 Apr 2026
Eastern Daylight TimeAPPLICATIONS CLOSE:
10 May 2026
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