Director, Enablement Operations & Communications

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don't worry if you don't check all the boxes - apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

At Sovos, we're transforming how companies around the world manage tax compliance-helping half of the Fortune 500 and thousands more stay ahead in a complex, ever-changing global landscape. As a Director of Enablement Operations & Communications, you'll build and run the operational backbone that allows Sales Enablement to scale, execute, and communicate effectively. You'll own our AI-driven sales tech stack, drive reporting and insights, and ensure clear, consistent communications reach the sales organization-turning enablement strategy into measurable outcomes.

More specifically, you will:

• Own the strategy, execution, and procurement process of our AI-driven roadmap for the CMS and LMS systems, partnering with Product Marketing and key stakeholders to improve adoption and experience
Translate strategic enablement priorities into clear project plans, timelines, and deliverables
• -driving alignment across stakeholders while proactively managing dependencies, risks, and tradeoffs
• Build and maintain enablement reporting and dashboards that surface adoption, engagement, and impact, connecting enablement activity to performance outcomes
• Own the strategy and execution of multi-channel sales enablement communications (meetings, newsletters, emails, Teams channels, and more), producing concise, benefit-oriented messaging with clear calls-to-action
• Champion the Voice of Sales by prioritizing sales experience and WIFM across initiatives and actioning on sales feedback through the Sovos Sales Council and other channels
Lead, coach, and develop a team of two enablement operations and communications professionals
• -setting clear goals, priorities, and expectations while fostering accountability and growth
• Establish repeatable operating rhythms for launches, training programs, and communications, and champion project management practices across the team
• Leverage AI tools and emerging technologies to enhance enablement delivery, streamline operations, and drive innovation across the function

What We Need From You

• 8+ years of experience in Sales Enablement, Sales Operations, Marketing, or a related function
• Proven experience owning and managing a sales enablement or revenue tech stack; experience with enablement platforms (Mindtickle, Highspot, etc.) strongly preferred
• Strong project management background with demonstrated ability to run complex, cross-functional initiatives
• Experience creating and managing internal communications for a sales or internal audience
• Demonstrated success building reporting, dashboards, and actionable insights
• Ability to influence without authority and partner effectively across Sales, Marketing, Operations, Product, and IT
• Comfortable operating at both a strategic and hands-on level; previous team or cross-functional leadership preferred
Highly organized with strong attention to detail, follow-through, and a builder mentality
• -able to create structure and clarity in evolving environments
• Clear, concise communicator who can simplify complexity and turn data into actionable recommendations
• Global mindset with the ability to balance center-of-excellence standards with regional execution needs
• Comfort and curiosity with AI tools and emerging technologies to drive smarter, faster enablement outcomes
• Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Flexible Time-Off
• Comprehensive Health, Dental and Vision benefits
• 401(k) with employee sponsored match
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
• Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries - including half the Fortune 500 - trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter