Qureos

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Director - Human Resources Business Partner, West Region

Beverly Hills, United States

The Team:

The Human Resources team supports our employee population by providing the structure, care and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. The Human Resources department is organized in three strategic pillars:

  • Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
  • Human Resources Business Partners: performance management, employee relations, recruiting and retaining talent, coaching and counseling
  • Talent Development: corporate social responsibility, Diversity, Inclusion & Family, learning and leadership development, internal communications, and employee engagement

The Opportunity:

As the Director, HR Business Partner for the West Region, you will serve as a key leader on the HR team and play a dual role: leading HR strategy and execution for the West Region (5 stores in California), while also managing and developing a direct report, the HR Business Partner supporting the Pacific West Region (6 stores across California, Colorado, Hawaii, and Washington state). This role requires a dynamic leader who can balance direct operational responsibilities with strategic leadership and mentorship.

You will be responsible for driving regional HR initiatives, managing employee relations, talent acquisition, performance management, and organizational effectiveness efforts. This role requires a strong leadership presence, both in-person and virtually, and a deep understanding of California employment law and multi-unit retail environments. This position is located on site in our Beverly Hills Corporate Office.

About the Role:

  • Strategic Leadership: Inform and drive the HR strategy for the West Region, aligning HR initiatives with business goals and regional priorities.
  • People Management & Development: Responsible for the management and development of the HRBP for the Pacific West Region.
  • Regional Presence: Maintain a strong physical and virtual presence across store locations. Regularly attend regional and store-level meetings to stay informed and engaged.
  • Employee Relations: Lead complex employee relations matters, investigations, and dispute resolution. Coach and empower store leadership to manage disciplinary actions consistently and fairly.
  • Talent Acquisition & Workforce Planning: Oversee full-cycle recruiting and headcount planning. Collaborate with Talent Development and Compensation teams to ensure strategic hiring and internal mobility.
  • Performance Management: Lead the annual performance review process and new hire 30/60-day reviews. Design performance content aligned with company goals.
  • HR Metrics & Reporting: Analyze and report on recruiting effectiveness, retention, and other HR metrics. Provide insights to inform regional and company-wide decisions.
  • Collaboration & Special Projects: Partner with HRBP peers and cross-functional teams to implement new programs and initiatives. Support VP, HR and Regional VP with strategic projects to enhance employee experience.
  • Training & Development: Facilitate training programs in partnership with Talent Development, including compliance, leadership development, and onboarding.

Supervisory Responsibility:

YES - Responsible for the management and development of the HRBP for the Pacific West Region. Serves as a coach and mentor to HR team members and store leadership.

Budget Responsibility:

YES - Manages HR budget for recruiting, hiring, and internal compensation practices. Supports store management in payroll budgeting and cost control.

Decision Making Responsibility:

YES - Responsible for decisions related to recruitment, hiring, employee relations, and dispute resolution.

About You:

  • At least 5+ years of experience in an HRBP role; experience with distribution centers and call centers a plus
  • Bilingual in English and Spanish required
  • Solid understanding of HR policies and procedures, Federal and State employment laws, compliance and reporting requirements.
  • Clear understanding of the end-to-end recruitment lifecycle processes and ability to recruit all levels of the organization.
  • Excellent written and verbal communication skills and interpersonal skills.
  • Demonstrated ability to use technology (i.e. Excel, PowerPoint, Word, HRIS systems and internet) to gather, interpret, organize and present data.
  • Must possess sound judgment and critical thinking skills, ability to manage multiple priorities and administer broad range of tasks.
  • Demonstrated success management of multiple projects and competing priorities while balancing the needs for quality with meeting deadlines.
  • Detail oriented with strong organizational skills; evidence of self-motivation; demonstrated ability to plan, schedule and work both independently and in teams within a service-oriented organization.
  • Experience in retail, luxury retail or service-oriented organization, preferred.

The range for this position is $ 130,000.00 - $155,000.00 annually. Actual rates are determined on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Hermès Benefits Overview:

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

  • Commission and bonus incentives based on sales performance
  • Medical, Dental, Vision
  • Life Insurance and Disability
  • Paid time off (15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
  • Paid Parental Leave and Transition Time
  • 401(k) and Roth Retirement Plan with company matching and profit sharing
  • Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
  • Product discount and EAP resources
  • Access to Calm App, Health Advocate, Family Building Support, and more!

Company Overview:

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here .

Our Commitment:

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.

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