#139366 Director, Inpatient Clinical Systems

DESCRIPTION

The Information Services Director, Inpatient Clinical Systems provides clinical and IT leadership for application teams supporting the acute care environment. This role leads managers and teams across Epic Clinical Documentation, Orders, Client Systems, Virtual Care, and Medication Processes to advance patient safety, quality, and operational efficiency. The Director oversees ongoing maintenance and optimization of the Epic EMR and related clinical systems, while identifying and implementing technology-enabled process improvements. They partner with IS leaders, operational stakeholders, and vendors to develop strategic plans for the EMR and ancillary applications, and manage associated capital and operating budgets in collaboration with IS Finance and the PMO.

This role works closely with nursing and physician informatics leaders to deliver initiatives aligned with organizational goals. Key responsibilities will include:

• Partner with nursing, lab, pharmacy, pulmonary, and other clinical and administrative leaders to drive quality, safety, and value through technology-enabled care.
• Guide Patient Flow leaders on optimal applications design complimenting Mission Control and intelligent care that drives throughput and mitigates capacity issues.
• Direct all Application Resiliency efforts, including Epic infrastructure activities such QA/Testing processes, business continuity/downtime preparedness, endpoint management, app launching, and environment management.
• Support a multi-hospital system of owned and joint acute care sites across the region through an applications architecture that is highly reliable, integrated, and efficient.
• Vision and understanding of how applications supports the Hospital of the Future alongside leaders in facilities & construction, innovation, nursing, and infrastructure technologies.
• Align with the nursing and physician informatics leaders to ensure nursing has optimal documentation and care tools through Epic and associated technologies.
• Monitor and translate emerging healthcare IT trends into actionable insights aligned with clinician needs and maximal financial margins through applications rationalization of inpatient systems.

MINIMUM QUALIFICATIONS

• Bachelor's degree in healthcare information technology, computer science, or related area, or equivalent combination of experience/ training.
• Eight or more years of relevant Information Services and leadership experience, preferably in large integrated health system(s) and academic medical center(s).
• Experience and proven success in clinical applications concepts, policies, and practices, including planning, design, development, testing, integrations of software and systems, programming, and training and support methodologies.
• Extensive experience in the hospital inpatient setting, particularly in health technology leadership roles.
• Excellent leadership skills, with the ability to create and maintain a goal-oriented climate of teamwork and collaboration across departments for effective problem solving, conflict resolution, support for organizational values, and consistent achievement of objectives.
• Excellent analytical and critical-thinking skills, to quickly troubleshoot problems, and develop and apply analytics to identify and implement successful solutions.
• Excellent ability to collaborate with senior management and executive-level staff, to develop and implement objectives, goals, budgets, strategic plans, policies, and priorities, and to measure and evaluate operations in conjunction with them.
• Excellent communications skills to convey complex information clearly and concisely to all levels of staff and management, with the ability to motivate, influence, and persuade others, and cultivate a strong commitment to efficiency, functionality, and quality customer service.
• Thorough knowledge of healthcare information technology, medical terminology and leading clinical information systems. In-depth and comprehensive understanding of clinical applications and integration with clinical processes and workflows.

PREFERRED QUALIFICATIONS

• Experience as a clinician or healthcare operational worker in the inpatient setting
• Clinical Informatics experience – strong collaboration with informatics teams and specialists
• Manager or higher level leadership of large teams, including recruitment, development, performance management, and employee wellness
• Experience supporting and maintaining third-party applications beyond the EMR
• Experience leading large EMR projects across numerous IT and Ops teams to success
• Excellent interpersonal skills, with the ability to work collaboratively with diverse personalities.
• Ability to build relationships, including support for aligned planning and governance processes.
• Knowledge of procurement, purchasing, and budgeting processes
• Current UC San Diego Health employee

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace