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Director, Legal Operations

Carmel, United States

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Director, Legal Operations-Carmel, IN (Hybrid)

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

Job Summary:

As a member of the Allegion Legal, Compliance & Corporate Communications Department, the Legal Operations Director will report to the General Counsel. The Legal Operations Director is a multifaceted role and a critical member of the Team, focused on strategic planning and execution of key initiatives, operational efficiency, financial management, and technological implementation for groups that make up the Team, including Allegion’s legal, compliance, corporate communications and enterprise risk management functions. This role will partner closely with the General Counsel, members of the Team, and various other cross-functional teams to optimize the Team’s service delivery across our global footprint.

What You Will Do:

Strategic Planning and Execution

Partner with the General Counsel to develop the Team’s global and integrated strategy to include annual goals, objectives, key metrics, and implement operational strategies and initiatives
Monitor progress and measure success against departmental objectives and strategic plans
Periodically benchmark the Team’s operations, processes, and practices against other legal departments and identify opportunities for continuous improvement
Manage operational projects, leverage resources outside the Department and, where appropriate and necessary, direct the Department’s administrative and para-professional resources to implement improvements that maximize efficiency and optimize the Department’s internal resources
Partner with IT, Finance, Compliance, and other key teams on operational initiatives

Financial Management/Planning

Oversee the Department’s budget planning, monitoring, and forecasting
Streamline billing processes, identify cost-saving opportunities and implement efficient spending practices
Track and analyze the Department’s spending and provide regular budget reporting to leadership

Vendor Management

Manage relationships with external vendors as well as legal and other types of service providers
Negotiate contracts to ensure cost-effectiveness and value
Work collaboratively with the General Counsel and the Department’s Senior Leadership Team to implement and oversee a vendor evaluation processes
Monitor vendor compliance with agreed-upon terms and service levels
Manage relationships with external vendors and legal service providers, including billing and expense-related matters

Technology and Process

Help develop and maintain the Department’s Technology roadmap
Identify opportunities for automation and implement solutions to reduce manual workload and provide overall efficiency to the Department for the benefit of the broader Allegion organization
In partnership with IT, evaluate, implement, and manage legal technology solutions (e.g., matter management, e-billing, contract management systems) to streamline workflows and improve data analytics
Lead operational continuous improvement efforts, process metrics and feedback from stakeholders to include implementation of technology solutions, development and deployment of key processes, tools and guidelines
Develop self-service resources, training, process, and tools to empower the business to address low-risk issues that have historically been addressed by the Department
Provide training and support for technology adoption within the Department and provide overall efficiency to the Department for the benefit of the broader Allegion organization

Data and Reporting

Develop and maintain metrics and dashboards to provide insights on the Department’s spending, workload, and performance to leadership and provide overall efficiency to the Department for the benefit of the broader Allegion organization
Provide data analytics to identify productivity trends and assess the impact of initiatives
Support operational and ad-hoc information requests from the Department’s Senior Leadership Team

Department Administration

Serve as primary point of contact for the Department’s operations needs
Assist with new hire onboarding processes for the Department

What You Need to Succeed:

Bachelor’s degree in business, law, finance, or related field
8+ years post graduate experience, primarily in legal department, law firm or business operations
Minimum of 5 years of legal department, law firm and/or related program/project management experience working with senior legal executives
Demonstrated experience with legal technology implementation and management
Strong understanding of financial planning and budget management
Excellent analytical and problem-solving skills
Strong analytical and data interpretation abilities

SKILLS & COMPETENCIES

Excellent communication and interpersonal skills
Exceptional organizational and project management capabilities
Proficiency with legal technology and business applications
Detail-oriented with ability to manage multiple priorities
Strong business acumen and financial management skills
Collaborative approach to problem-solving
Ability to work effectively with attorneys and business stakeholders

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You’ll Get from Us:

Health, dental and vision insurance coverage, helping you “be safe, be healthy”.

A commitment to your future with a 401K plan, offering a 6% company match and no vesting period

Tuition Reimbursement

Unlimited PTO

Employee Discounts through Perks at Work

Community involvement and opportunities to give back so you can “serve others, not yourself”

Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

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We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please

contact our Talent Acquisition Team

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an

equal opportunity and affirmative action employer

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