Director Medical Billing - The Inclusion Lab

Our client The Inclusion Lab is looking for a Director Medical Billing in Lahore.

About Job

The Director of Medical Billing will lead end-to-end billing operations with a strong focus on project management, process improvement, and quality assurance. This role is responsible for driving operational excellence, ensuring compliance, improving collections, and delivering high-quality outcomes across multiple clients and projects.

Key Responsibilities:

Strategic Leadership

• Own and lead the medical billing function across multiple projects, clients, and teams.
• Translate business goals into structured billing, quality, and delivery roadmaps.
• Act as a senior escalation point for complex operational, client, and compliance issues.
  
  
  

Project Management

• Lead large-scale billing transitions, new client onboarding, system implementations, and process change initiatives.
• Define project scope, timelines, KPIs, risks, and deliverables.
• Ensure projects are delivered on time, within scope, and with minimal revenue disruption.
  
  
  

Quality & Compliance

• Design and oversee Quality Assurance frameworks for billing accuracy, compliance, and productivity.
• Monitor audit outcomes, denial trends, error rates, and rework metrics.
• Ensure compliance with HIPAA, payer guidelines, and regulatory requirements.
  
  
  

Operational Excellence

• Drive continuous improvement initiatives to reduce denials, improve first-pass yield, and accelerate cash flow.
• Standardize workflows, SOPs, and best practices across teams and clients.
• Partner with technology teams on automation, reporting, and billing system optimization.
  
  
  

People & Performance Management

• Lead, mentor, and develop managers, team leads, and senior billing professionals.
• Set performance goals, conduct reviews, and build high-accountability teams.
• Build succession plans and leadership depth within the function.
  
  
  

Client & Stakeholder Management

• Act as the senior operational contact for key clients.
• Present performance reviews, quality metrics, and improvement plans to stakeholders.
• Collaborate with Sales, IT, Compliance, and Finance teams.
  
  
  

Key Skills & Expertise

• Deep expertise in medical billing and revenue cycle management (professional and/or facility billing).
• Strong project management experience handling multi-stakeholder, multi-location initiatives.
• Proven background in quality management, audits, and compliance.
• Data-driven decision-making with strong reporting and analytical skills.
• Excellent leadership, communication, and executive-level presentation skills.
  
  
  

Qualifications:

• Bachelors degree in Healthcare Management, Business, Finance, or related field (Masters preferred).
• 10+ years of experience in medical billing or revenue cycle operations.
• 5+ years in a senior management or director-level role.
  
  
  

We are open for a salary bracket based on qualifications, past experience and stability (growth in same company)