Director of Business Operations - Hospital of the University of Pennsylvania

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Penn Medicine has an exciting opportunity for a strategic, data-driven finance leader to join us as the Director of Business Operations for The Hospital of The University of Pennsylvania (HUP). Reporting to the COO of HUP, you will serve as the strategic business advisor to the COO and their Senior Team, providing actionable insights and forward-thinking guidance for the largest hospital within the Penn Medicine system. In this key role, you will turn complex financial and operational data into clear, actionable strategies, helping the organization anticipate challenges, uncover opportunities and make smarter decisions at scale.

As Director, you will have overall responsibility for the development of financial structures, policies and measures, to lead and manage the financial and business operations for the COO portfolio. You will work closely and collaboratively with Operations, Finance and Department Leadership to ensure that financial standards, regulations and policies are met, financial controls are fully implemented and fiduciary responsibilities are fulfilled. The role will include oversight and expertise to the division in the development of analysis needed for strategic, financial and operational decision-making and plans. You and your team will provide financial reporting, analysis and trends in coordination with HUP Finance Team and Department Leaders. You will lead long-term strategic planning, budgeting, and financial reporting within a highly matrixed and relationship-driven environment. Additionally, the Director is accountable for guiding and developing a team of 2 direct reports.

Responsibilities include:

• Partners with CFO, COO and division leadership on strategic planning, by building and maintaining a long-term financial plan for the division and modeling the impact of growth opportunities.
• Partners with HUP Finance Team in developing and implementing common financial reporting and budgeting systems and standards in a coordinated and efficient manner.
• Analyze and interpret financial data to make recommendations to critically assess existing operations and identify opportunities to optimize resource allocation and utilization.
• Coordination of annual large capital and operating budget for the division including reviews, projections, incremental resource requests and spread using system-wide standards and processes.
• Oversees the development and maintenance of labor productivity reporting. Provides and analyzes labor productivity as it relates to benchmarks, historical data and market trends
• Coordination of the explanation for the monthly financial close process, including reviewing actual to budget variance narratives for accuracy and reasonableness.
• Provide leadership and guidance to enable direct report(s) to extract operational and financial information from Penn Medicine’s various data systems and create effective reports and dashboards to communicate results. Collaborate with corporate IT to maximize use of system tools and resources.
• Staff oversight including recruitment, performance management, development and retention of direct reports.
• Collaborates with and provides leadership for other finance and non-finance leaders within the division via an indirect reporting structure.
• Oversight for the portfolio’s large and routine capital budgeting and analysis process, including coordinating project justifications, CER generation, reviewing and validating submissions, ROI analyses, prioritization and budget management of approved projects.
• Monitoring of inventory management & purchasing patterns at HUP.
• Manage quarterly department business reviews including mentoring presenters in creating effective presentations.
• Act as 24/7 Administrator On Call 2 weeks per year

Education and Experience:

• Bachelor’s Degree in Accounting, Business Administration, Finance or related discipline (required).
• Master’s Degree in Accounting, Business Administration, Finance or related discipline (preferred).
• 6+ years progressive experience in general accounting and/or budgeting is required.
• Health system or academic medical center related experience preferred.
• Ability to comprehend the financial drivers of all aspects of the organization (clinical, research and education) and reconcile to the best overall interest of the division.
• Demonstrated strength interpreting and applying understanding of key financial indicators to make better business decisions.
• Extensive knowledge of PC spreadsheet software and analytical abilities to investigate problems and develop systems to adequately report and control activities of Department.
• Critical thinking, problem-solving and strategic mindset.
• Excellent communication, coordination and integration skills with expertise getting tasks accomplished in a complex, multi-institutional collaborative model or matrix system.
• Demonstrated leadership in building and managing stakeholder relationships.

Location: Hybrid model, 3 – 4 days onsite at HUP in Philadelphia; 1 – 2 days remote (per week).

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.