Join our community

Heritage Community of Kalamazoo is hiring. When you join our team, you work with purpose, form lasting relationships with residents and staff, and make a difference for countless individuals. Here, our focus is on the person. From residents to staff, personal well-being is our top priority. Employees at every level are empowered to personally engage with each other and with individual residents to always do the right thing. We were named one of Senior Care’s best places to work in 2025.

Who are we

Since 1945, Heritage Community has built a local legacy of vibrant senior living by nurturing a passion for providing the seniors and families of West Michigan with exemplary personalized care. We are the only locally owned, non-profit senior living residence in the area. Our organization is grounded on principles of honor, community and meaningful living, and we exist to support our residents’ desire to continue enjoying life fully.

What you will be doing

The Director of Clinical Coordination is responsible for the oversight of the care services department including planning, organizing, supervising and evaluating the overall clinical operations of the community in collaboration with the Director of Assisted Living and Memory Care. They will be responsible for assessing resident needs within the Assisted Living/Memory Care setting and will plan and implement resident services as explained in the resident service plan. They will be responsible to ensure compliance with federal, state, and local regulations. The Director of Clinical Coordination will serve as a liaison between third parties and facility.

• Maintain excellent customer service skills by following Heritage leadership standards in providing courteous, prompt, and dependable service.
• Perform LOCATs upon admission and per resident service agreement.
• Provide direction and leadership to community Care Managers
• Assess and implement PCA and Med Tech training programs to ensure quality care provided to residents
• Participates in on call rotation
• Participate in development and implementation of staff development/orientation training, including in-services, new hire orientation, and other trainings as needed.

What we offer

We provide full and part-time employees with a variety of benefits based on their employment classification, including:

• Medical, dental, vision

• Vacation and sick time

• 403B with company match

• HSA/flexible spending

• Short-term disability, long-term disability

• Company paid life insurance, voluntary life insurance

• Tuition reimbursement/student loan repayment assistance

• Employee appreciation events

• Employee assistance fund

• Employee referral bonuses

• Employee resource network

About you

Education:

• Associates degree or higher in Nursing

Experience:

• A knowledge and interest in Assisted Living and/or Memory Care.
• Management experience preferred in Assisted Living and/or Memory Care.

Certifications/Licenses:

• Active, Unencumbered Nursing License (LPN or RN) in the State of Michigan
• Current CPR License

If you are passionate about putting people first, creating memorable moments, and accomplishing great things together, we want to hear more about you. Click apply to submit a resume.