Director of Communications

About the Role

We are seeking a senior-level communications leader who thrives at the nexus of business transformation, storytelling, and executive engagement. This role is ideal for someone who can simplify complex concepts, partner strategically with senior leadership, and drive a compelling internal narrative during a period of operational and organizational evolution.

As the Director of Supply Chain and Product-to-Market (P2M) Communications, you will shape and execute a holistic communication strategy supporting a large-scale supply chain organization and an enterprise-wide Product-to-Market initiative. You will serve as the primary architect for messaging that fosters clarity, alignment, and engagement across internal teams and external partners.

Key Responsibilities

Strategic Communications Leadership

• Develop and execute an integrated communications strategy aligned with organizational priorities across supply chain and product-to-market functions.
• Partner with executive leadership to define messaging frameworks, communication roadmaps, and business priorities.
• Support organizational transformation by delivering communications that drive awareness, adoption, and alignment.

Internal Communications

• Create communication programs that educate and engage employees around operational changes, strategic initiatives, and business priorities.
• Develop high-impact content including newsletters, intranet content, executive presentations, email campaigns, and leadership talking points.
• Collaborate with Change Management, HR, and cross-functional teams to enable alignment and provide consistent messaging across all channels.

External & Stakeholder Communications

• Lead external communication strategies related to the supply chain, including press materials, stakeholder messaging, media relations, and digital narratives.
• Build and maintain relationships with key media and industry partners to elevate the organization’s supply chain reputation.
• Manage crisis communication programs, contingency messaging, and issue response strategies when needed.

Content & Messaging

• Produce high-quality executive voice content including speeches, blog posts, thought leadership perspectives, whitepapers, and industry commentary.
• Ensure all messaging is consistent, clear, transparent, and aligned with organizational values and business objectives.

Leadership & Measurement

• Lead and mentor a team of communication professionals, fostering a high-performance, collaborative environment.
• Establish KPIs to measure communication effectiveness and provide reporting on impact and engagement.

Qualifications

Bachelor’s degree in Communications, Journalism, Public Relations, or related discipline

10+ years of experience in strategic corporate communications (experience in retail, supply chain, or transformation environments strongly preferred)

Demonstrated success leading executive and enterprise-level communication strategies

Exceptional writing, editing, and presentation development skills

Proven experience managing crisis communications and sensitive messaging

Strong relationship-building capabilities across senior leadership, cross-functional partners, and external audiences

Experience leveraging digital and social communication platforms

Leadership experience managing and developing high-performing teams

Analytical mindset with proven ability to measure and optimize communication engagement