Overview:
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Responsibilities:
EMPLOYER: MV Transportation, Inc.
JOB TITLE: Director of Data Strategy and Transformation
Drive data-driven decision-making and enhance operational and business efficiency; Leverage expertise in data analytics, business development, and strategic planning to optimize service efficiency, improve customer experiences, and identify new growth opportunities; Under limited supervision will lead, mentor, and develop a high-performing data and analytics team; Develop and implement a comprehensive data strategy that supports the company’s business objectives; Lead the adoption and integration of AI and machine learning models to enable predictive analytics and da-ta-driven decision-making; Oversee the design and deployment of Microsoft Power BI dashboards and reporting solutions to ensure business users have timely and accurate insights; Serve as the primary point of contact for all data and analytics-related matters for CxO and senior leadership. Up to 25% domestic travel required. Hybrid work option available. Must reside within MSA of the worksite located in Dallas, TX 75204.
Qualifications:
Education Requirement:
Masters degree or its foreign equivalent in Data Science, Business Analytics, Data Analytics, or a closely related Data Engineering field
Experience Requirements:
Three (3) years of experience as Data Analytics Manager, Data Operations Manager, Insights and Reporting Manager, Business Intelligence Manager, or related role/capacity within the transit industry. 3 years of work experience must include:
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Executing data driven initiatives and alignment within large national organization with limited supervision.
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Performing Data Analytics in on transit systems for AGL Claims processing, Transit Operating Systems/Metrics utilizing Trapeze, Spare, and EAM.
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Providing Data Analytics and tools for HR, Finance, Legal leadership that enables data-based decision making and to monitor the operations.
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Conducting data analytics utilizing machine learning and data science techniques for cross functional operational optimization, deploying and maintaining predictive AI models.
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Deploying and developing Analytical solutions for call center platforms to improve para transit and operator training safety program.
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Developing actionable insights from customer feedback to improve customer experience (CX).
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Utilizing Data analytics tools and technologies including the following: Microsoft Azure, PowerApp Applications, SQL, PowerBi, Azure AI (Foundry, Databricks, OpenAI)
SALARY RANGE: $152,716 – $196,349/year.
HOURS: 40 hours a week. EOE
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.