Director of Digital Merchandising

Atlanta- Hybrid. Reports to VP Digital Commerce.

Job Purpose:

Our Director of Digital Merchandising will be responsible for leading the digital merchandising strategy and execution of the online business. This role will drive the growth and profitability of our digital channels by optimizing product assortment and content, search, and promotions. This leader blends data-driven merchandising expertise with commercial acumen to deliver a best-in-class digital shopping experience to hit aggressive sales and profitability targets.

Job Responsibilities:

• Lead the digital merchandise strategy to achieve revenue, margin, and conversion goals across all digital channels.
• Define and manage assortment, pricing, and promotional strategies in partnership with category management, pricing, marketing, and supply chain teams.
• Oversee navigation, search, and on-site merchandising to improve discoverability and drive higher AOV and conversion.
• Leverage analytics, demand planning, and A/B testing to guide decisions on assortment, pricing, and promotions; own weekly, monthly, and quarterly reporting.
• Partner with Marketing, Digital Product, and Operations to deliver seamless campaigns, launches, and customer journeys.
• Champion the voice of the customer, using data and feedback to refine assortment and site experience.

Additional Responsibilities & Qualifications:

• Strong understanding of online merchandising tactics, pricing and promotions, SEO, and conversion optimization.
• Advanced analytical skills with experience using tools like Google Analytics, Adobe Analytics, or similar.
• Excellent leadership and cross-functional collaboration skills.
• Up to 10% travel as needed.

Work Experience:

• 5-10 years of related job experience.

• Ability to work in a team environment.

Education:

• Master's Degree Preferred - Marketing

• Bachelor's Degree - Marketing

What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits, 401k, paid time off and tuition reimbursement.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.