Director of Facilities

The Director of Facilities is responsible for the safe, efficient, and cost-effective operation, maintenance, and improvement of Sugar Mountain’s physical infrastructure. This role oversees all facility functions across commercial, retail, restaurant, and private properties, ensuring a high standard of safety, reliability, and service.

About Us
Sugar Mountain is a creative, family-owned food company that is home to extraordinary brands like Beecher’s Handmade Cheese, Mishima Reserve, and The Butcher’s Table. We’re passionate about making real food with absolutely zero artificial ingredients. We’re a team at the forefront of the food revolution, passionate about our mission to Change the Way America Eats. For the past 6 years, we’ve been recognized as a Great Place to Work and we’re proud of the value-driven, mission-forward culture that fuels our growth.

Key Responsibilities

• Oversee the safe, efficient, and cost-effective operation and maintenance of all Sugar Mountain facilities.
• Develop, schedule, and enforce comprehensive preventative maintenance programs for all commercial properties.
• Perform and supervise maintenance and repair activities as needed.
• Lead and manage facilities staff responsible for maintaining food service equipment, plumbing, refrigeration, electrical systems, and other critical infrastructure.
• Manage vendor and contractor relationships, including sourcing, scheduling, supervision, and performance evaluation.
• Ensure compliance with all relevant safety, health, and environmental regulations, as well as company policies and local, state, and federal codes.
• Deliver excellent customer service to internal and external customers.
• Communicate clearly and consistently regarding maintenance issues, solutions, and best practices.
• Develop and manage the facilities department budget, monitoring expenditures and identifying cost-saving opportunities.
• Ensure the facilities team provides 24/7 on-call availability for maintenance emergencies.
• Develop and implement short- and long-term facility improvement plans, including upgrades, expansions, and capital projects aligned with organizational needs.

Requirements

• Minimum of 5 years of experience in facilities or building operations management for commercial and/or retail properties.
• Proven ability to quickly assess building operation issues, identify effective resolutions, and communicate clearly.
• Strong creative problem-solving and organizational skills.
• Professional interaction and relationship management with vendors, subcontractors, and internal stakeholders.
• Proficiency in computer applications, including word processing and spreadsheet software.
• Ability to manage multiple priorities and consistently meet deadlines.
• Physical ability to lift up to 50 pounds.

Preferred Qualifications (“Nice to Haves”)

• Certifications in HVAC, refrigeration, or other relevant technical disciplines.
• Experience in commercial kitchens or food service environments.
• Background in CPG manufacturing.
• Experience managing a team.
• Familiarity with Zendesk or similar maintenance management systems.

Compensation & Benefits
The starting salary range for this position is between $105,000 - $130,000 per year, plus an annual bonus plan. Actual compensation will be determined by skills, experience, and relevant education or training.

We offer medical, dental, vision and life insurance premiums, along with paid time-off, paid holidays and a 401(k) plan with a company match. Employees enjoy a 35% employee discount at Sugar Mountain locations.

Commitment to Our Communities
Sugar Mountain has created the Beecher's Foundation, a non-profit funded by a portion of sales from companies under the Sugar Mountain umbrella. Aimed at educating people about the prevalence of food additives and their possible health risks, the Foundation is about giving people the tools they need to make healthy eating choices for life.

We are committed to fostering a workplace where individuals of all cultures, genders, ages, sexual orientations, and abilities feel valued, respected, and empowered. Our goal is to build a team that reflects the diversity of the communities we serve and creates an environment where everyone belongs.

Sugar Mountain is a tobacco- free company.