Director of Finance & Operations

Overview: Where Hope and Healing begin...Safe Harbor Child Advocacy Center is dedicated to serving children who are victims of severe neglect, physical and sexual abuse through prevention, education, intervention and treatment. Safe Harbor is a non-profit agency that offers specialized services, at no cost to a child or their family, to aid in the investigation of child abuse and crimes witnessed by children in the 4th Judicial District.

General Description:

The Director of Finance & Operations is a vital member of the Executive Leadership Team, responsible for ensuring Safe Harbor’s operational excellence, administrative compliance, and infrastructure efficiency. Working in close partnership with the Executive Director, this role aligns the organization’s physical environment and administrative systems with our mission to serve children and families affected by abuse and neglect.

Duties and Responsibilities:

Collaborative Financial Operations

• Budgeting Partnership: Work alongside the Executive Director to compile annual budget projections; assist the ED in reviewing these estimates with the Finance Committee and ensuring known assumptions are accurate.

• Financial Monitoring: Support the ED in closely monitoring adherence to the budget by properly recording all income and expenditures in accounting software.

• Grant Management & Writing: Assist in the grant writing process; oversee the fiscal documentation and invoicing for all state and federal grants (NCA/VOCA/DCS) to ensure allowable spending and timely reporting.

• Bookkeeping & Audit: Manage day-to-day bookkeeping, including accounts payable and credit card reconciliation. Support the ED and external auditors during the annual audit process by coordinating documentation and reviewing drafts for accuracy.

• Development Support: Partner with the Director of Marketing & Development to maintain accurate donor records in management software and ensure the timely delivery of year-end tax letters.

Human Resources & Administration

• Personnel Management: Oversee the full employee lifecycle (hiring, onboarding, and offboarding) including background/registry checks and benefit documentation via BambooHR.

• Compliance: Ensure the organization adheres to all mandated policies, HIPAA guidelines, and HR regulations; provide HIPAA training and updates to the team.

• Operations Support: Serve as a Notary Public for the team and partners. Provide backup coverage for the main lobby and reception as needed to ensure a warm, professional environment for visitors.

Facilities & Vendor Management

• Facility Oversight: Ensure buildings are maintained to licensure and accreditation standards; ensure the environment is aesthetically pleasing, safe, and welcoming (inside and out).

• Contractor Management: Negotiate and oversee all facilities contracts, including cleaning services, lawn care, pest control, medical services, and required building inspections.

• Safety: Ensure the facility remains a trauma-informed space that aligns with the dynamics of child abuse and neglect intervention.

Other Expectation and Physical Demands:

• Availability: Must be willing to work non-standard hours when necessary. The standard work week is 37.5+ hours, with an expectation of timely correspondence (24-business-hour turnaround for most communication).

• Physical Requirements: Ability to stand, walk, and reach frequently. Must be able to lift and move up to 15 pounds occasionally to assist with facility needs.

• Professionalism: Maintain a high level of cultural sensitivity, humility, and professional conduct at all times.

Pay Information: $56,000-$78,000 annually. Salary depends on education, relevant experience and specialized certifications, with ample opportunity for salary growth as you meet performance milestones and increased responsibility.

Schedule

• 37.5 hours weekly
• Monday-Friday

Benefits:

• Comprehensive health insurance package including health, dental, vision and life insurance

• Short-term disability

• Competitive retirement plan

• Paid time off, including holidays, sick leave and vacation time

Minimum Qualifications:

• Experience: Minimum of 5 years experience in finance, office management, HR or business operations.

• Education: Bachelor’s degree in Business Administration, Accounting, or a related field (or equivalent work experience).

• Mission Alignment: Must possess a deep understanding of the dynamics of child abuse and neglect and a commitment to the mission of Safe Harbor CAC.

• Technical Skills: Proficiency in QuickBooks, Microsoft Office, and HRIS platforms (BambooHR preferred).

• Extreme attention to detail and high-level organization are a must. Ability to work well both independently as a self-starter and collaboratively as a member of the leadership team.