Director of Food and Beverage

Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

Duties & Responsibilities

To ensure the profitability, efficiency and creativity in each Food and Beverage venue including banqueting, outside catering events and in-room dining.

To partner with Sales & Marketing to increase exposure and coverage of the Food and Beverage venues in various local and international media.

To analyze and control food and beverage cost in order to achieve financial targets.

To approve menus, prices and promotional events for all Food and Beverage venues in order to maximize revenue generating opportunities.

To identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comments and guest incident reports, and formulate action plans.

To encourage proactive, efficient and effective inter-departmental communication and working practices in order to promote a climate of teamwork, enthusiasm and productivity.

To conduct and assist colleagues counseling and disciplinary procedures in accordance with Mandarin Oriental, Bodrum procedures.

To develop, implement and maintain the Standard Operating Procedures for the division.

To be part of the Executive Committee team and provide advice and support in decisions and projects relating to the entire property.

To manage budget of the entire Food and Beverage Division, monitor and control the expenses and ensure that there is no substantial overrun of costs.

To accurately forecast financial performance.

To provide support to Human Resources including recruiting, training and developing colleagues.