Director of Graduate Admission - Office of the Dean of Graduate Studies

Reports to: Dean of Graduate Studies

Purpose:

The role involves assessing the eligibility of both domestic and international graduate applicants from diverse educational, ethnic, and socio-economic backgrounds seeking admission to AUC graduate programs. The responsibilities include monitoring application, acceptance, and enrollment trends, and recommending appropriate responses and remedial actions. The incumbent will manage, collect, and analyze graduate admission data to inform decision-making processes. They will develop, implement, evaluate, and update operational policies and procedures for admissions across various graduate programs, including master's, Ph.D., graduate diplomas, and non-degree courses. Additionally, the role entails planning and executing initiatives to enhance the efficiency and effectiveness of the graduate admission process. The position also involves supervising and guiding the staff within the Office of Graduate Admission to ensure reliable, timely customer service while fostering a collaborative work environment. Moreover, the incumbent will focus on the professional development of the team to maintain high standards of service and operational excellence.

Responsibilities:

Admission Process:

• Decides on eligibility of graduate applications
• Responsible for the first stage of decision making in the graduate application process
• Decides on the final admission outcome of the applications
• Manages the multi-step, inter-office admission evaluation process
• Ensures that graduate programs’ feedback is in line with the university graduate admission policies and procedures
• Assesses Banner application and new services for graduate admission, identifies needs and recommends changes and updates to enhance the graduate admission process.

Data Management:

• Provides the Dean of Graduate Studies and the Graduate Advisory Council with statistical evaluations and reports on graduate admission applications, acceptance and enrolment
• Recommends course-of-action to the Dean of Graduate Studies and the Graduate Advisory Council for graduate admission-related issues
• Approves updates and increments to Banner data records as a Banner data-owner
• Manages comprehensive student records and database for all applicants including fellowship programs

Operations Management:

• Manages the graduate admission cycle
• Sets the admission cycle deadlines and ensures adherence to these deadlines
• Ensures effective and timely customer service, response to queries and needs for clarifications
• Approves accreditation documentation and validates GPA equivalencies and calculated values
• Ensures proper operation of the database system including the learning of new functionalities and upgrades
• Supervises the general graduate admission emails and ensures informative and timely responses
• Manages and maintains effective communications with all other AUC offices, units, departments and programs
• Ensures effective workflow coordination with other AUC offices, units, departments and programs

Staff Management:

• Determines staffing needs
• Determines staff responsibilities and coordination within the overall workflow process
• Manages staff mentoring and the implementation of professional/personal development plans
• Carries out staff performance evaluation

Other Responsibilities:

• Serves on the Graduate Advisory Council
• Serves on various relevant university committees
• Manages and oversees other assignments and initiatives as determined by the Dean of Graduate Studies

Requirements:

Minimum Education Requirements:

• Bachelor’s degree in a relevant field

Experience:

• A minimum of 10 years’ work-related experience including seven years in an educational institute
• Solid knowledge of graduate admission standards
• Extensive management and supervisory experience

Skills:

• Decision-making skills
• Problem solving and analytical skills
• Communication skills
• Well-developed sense of initiative
• Considerate and perceptive communication skills
• Leadership of a team to meet targets
• Mentoring skills for team members
• Confident user of day-to-day computer and online applications

This position is open until February 18, 2026

Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted

"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."

“We thank all individuals who have expressed interest in working at The American University in Cairo.”