Qureos Mentor

The American University in Cairo

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 Reports to:
 
 Director, Material Management
 
 
 
 
 
 
 Purpose:
 
 
 
 The job holder will lead the comprehensive management of the AUC Press warehouse operations, overseeing the team and managing a high-volume inventory of up to 750,000 books to ensure efficient order fulfillment and global distribution.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Inventory Management and Warehouse Optimization:
 
 <ul>
 <li>
 Direct the systematic organization of the warehouse layout and stock placement according to ISBN standards to facilitate rapid retrieval
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 Handle processes, maintaining optimal levels of operational supplies such as packing materials and stationery, and prevent bottlenecks in the daily workflow
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 </ul>
 
 Order Fulfillment and Global Logistics:
 
 <ul>
 <li>
 Manage the end-to-end order cycle for approximately 2,500 outgoing and 200 incoming annual shipments
 </li>
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 Ensure the accurate preparation and packing of all local and international orders for clients, book fairs, and distribution agencies to meet strict delivery deadlines and university quality standards
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 </ul>
 
 Safety, Security and Asset Protection:
 
 <ul>
 <li>
 Execute rigorous safety and security controls across the warehouse facility to protect both the team and a stock portfolio valued at up to LE 40,000,000
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 Implement best practices for physical asset protection and minimize inventory shrinkage or damage during storage and transit
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 </ul>
 
 Stakeholder Coordination and Vendor Supervision:
 
 <ul>
 <li>
 Act as the primary liaison between AUC Press customer services, production directors, and university logistics departments
 </li>
 </ul>
 
 ERP Administration and Operational Data Entry:
 
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 Manage the end-to-end data entry process within the ERP system, maintaining real-time updates on stock levels and daily operations
 </li>
 </ul>
 
 General Duties:
 
 <ul>
 <li>
 Perform other related duties as assigned
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 </ul>
 
 
 
 
 
 Qualifications and Skills:
 
 
 
 
 Education and Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a related field with an advanced degree or certification in logistics support is highly preferred
 </li>
 <li>
 Minimum of five to seven years of supervisory or managerial experience in logistics or warehousing
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 </ul>
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Technical and Behavioral: Exhibits excellent leadership and interpersonal skills, with a very good command of written and verbal Arabic and English
 </li>
 <li>
 The role demands high proficiency in Microsoft Office, meticulous attention to detail, and the ability to manage complex priorities under pressure in a dynamic distribution environment
 </li>
 </ul>
 
 
 
 
 
 This position is open until August 11, 2026
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the short list will be contacted.
 
 
 
 
 
 
 "The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."
 
 
 
 
 
 
 &ldquo;We thank all individuals who have expressed interest in working at The American University in Cairo.&rdquo;
 
 
</div>

Officer, AUC Press Warehouse - Office of Procurement Services

<div>
 
 
 Reports to:
 
 Director, Procurement
 
 
 
 
 
 
 Purpose:
 
 
 
 The job holder will implement scalable business processes and customer service standards to deliver efficient order processing and procurement services. The role is responsible for the overall customer relationship management (CRM) and supplier relationship management (SRM) functions across general, grants, and strategic purchases, acting as the primary leader in establishing the communication framework and service culture for procurement.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Customer Relationship Management (CRM) Leadership: Establish a communication framework with designated channels to provide a high level of service and excellent consumer experience for all internal stakeholders such as general, grants, and strategic purchases
 </li>
 <li>
 Supplier Relationship Management (SRM) Strategy: Manage all interactions with key third-party suppliers to maximize value, reduce risk of failure, and achieve competitive advantage through collaborative relationships and strategic partnerships
 </li>
 <li>
 Order Fulfillment Process Efficiency: Implement and maintain scalable business processes to ensure efficient order processing and timely delivery of materials and services
 </li>
 <li>
 Procurement Contracts Management: Manage the entire contract lifecycle for all general, grants, and strategic purchases, ensuring adherence to established terms, conditions, and internal controls
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 Operational Performance and Metrics: Responsible for monitoring and evaluating key performance indicators (KPIs), including order cycle time, vendor performance, and customer satisfaction, recommending actions to drive continuous improvement
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 Team Compliance: Ensure all activities adhere to the university's policies, procedures, and financial controls.
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 Policy and Process Optimization: Drive the continuous improvement of order fulfillment policies and workflows to enhance efficiency and ensure full alignment with University objectives
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 <li>
 General Administrative Support: Perform other related duties as requested
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Skills:
 
 
 
 
 Education and Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field is mandatory
 </li>
 <li>
 SCM certification(s) and an MBA are significant assets
 </li>
 <li>
 Minimum of 10 years of experience in procurement within corporate or multinational companies
 </li>
 <li>
 Strong knowledge of supply chain management, best practices and corporate environment experience is required
 </li>
 </ul>
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Leadership and Strategic: Strong leadership, analytical, and strategic thinking skills
 </li>
 <li>
 Ability to lead teams and develop comprehensive business management capabilities
 </li>
 <li>
 Relationship Management: Extensive negotiation skills, customer-oriented and diplomatic
 </li>
 <li>
 Exceptional customer service and SRM and CRM management experience is key
 </li>
 <li>
 Functional and Technical: High knowledge of the local and international market, e.g. goods and services
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 <li>
 Professional user of ERP, e.g. knowledge of SAP-ARIBA, is an advantage
 </li>
 <li>
 Organizational and Resilience: High organizational skills and capability to manage multitasks simultaneously
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 <li>
 Ability to work effectively under stress
 </li>
 <li>
 Communication: Excellent command of written and spoken English
 </li>
 <li>
 Strong overall written and verbal communication skills
 </li>
 </ul>
 
 
 
 
 
 This position is open until August 5, 2026
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the short list will be contacted.
 
 
 
 
 
 
 "The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."
 
 
 
 
 
 
 &ldquo;We thank all individuals who have expressed interest in working at The American University in Cairo.&rdquo;
 
 
 
 
 
</div>

Order Fulfilment Manager - Procurement Services Department

Join The American University in Cairo and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

The American University in Cairo

About Company

Officer, AUC Press Warehouse - Office of Procurement Services

Order Fulfilment Manager - Procurement Services Department