Director of HR

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us!

Job Requirements

We’re looking for a strategic, hands-on Director of Human Resources to assist in leading our HR operations, support a high-performing HR team, and partner closely with the Vice President of Human Resources to drive alignment, consistency, and exceptional service across our multi-state footprint. This role will travel periodically to stores, new markets, and acquisition sites to ensure strong HR support and culture integration.

If you’re a collaborative leader who enjoys balancing strategy with roll-up-your-sleeves execution—especially in payroll, benefits, compliance, and team development—you’ll thrive here.

Must be willing to drive to the Westminster, MA office once a week and travel to other states as needed for HR-related concerns and acquisitions.

Lead and Develop the HR Team

• Provide day-to-day leadership and coaching to HR Managers and Coordinators.
• Ensure consistent delivery of HR services across regions and business units.
• Partner with the VP of HR to translate strategy into operational plans and team priorities.

Own the Employee Lifecycle

• Oversee recruitment, onboarding, interviews, and the candidate experience.
• Implement staffing models in collaboration with Store Leaders and Operations.
• Maintain accurate, inclusive, and compliant job postings across all states.
• Support career development, succession planning, and engagement initiatives.
• Lead company-wide performance review cycles, calibration processes, and progressive discipline best practices.

Talent Systems, Employer Brand & Career Site (Phenom)

• Oversee the Phenom ATS and career site (content, workflows, job data, and chatbot).
• Ensure job postings meet state-level posting requirements and pay transparency laws.
• Monitor and respond to Glassdoor, Indeed, and employer brand reviews.
• Partner with Marketing, Operations, and HR to strengthen employer brand messaging.
• Track recruiting metrics and recommend improvements to drive hiring success.

Payroll, Compensation & Wage/Hour Compliance

• Serve as a payroll process partner and backup to ensure timely, accurate payroll.
• Support system configuration and data integrity within HRIS platforms.
• Collaborate with Payroll and Finance to reconcile issues and improve controls.
• Implement payroll audit processes and ensure compliance with multi-state wage & hour laws.
• Complete regulatory reporting (EEO-1, state reporting, etc.).
• Manage all labor law posting requirements through JJ Keller for all locations.

Benefits & Leave Support

• Provide daily support for benefit eligibility, escalations, and employee questions.
• Partner with the VP of HR and Benefits Manager on renewals, audits, and communications.
• Coach leaders and HR Managers on leave impacts, staffing coverage, and return-to-work planning.
• Ensure consistent application of leave laws (FMLA, state PFML, personal leaves) across regions.

Safety Partnership

• Collaborate with Safety and Operations to reinforce OSHA compliance and safety culture.
• Support Workers’ Compensation reporting and follow-up for injury cases.
• Participate in safety committees and training initiatives.

Ethics, Compliance & Employee Relations

• Serve as primary HR point person for Navex ethics/compliance reporting.
• Conduct investigations, document findings, and track trends.
• Provide tools and training for leaders on documentation, feedback, and corrective action.
• Role model servant leadership and uphold Aubuchon’s Core Values.

Work Experience

• Bachelor’s Degree in Human Resources; Master’s degree (MBA) preferred.
• Experience with multiple payroll systems and time/labor systems is a plus.
• Minimum of 7 years of relevant work experience in strategic HR management.
• Minimum of 3 years of successful supervisory experience.
• Strong value system and the highest level of personal and professional integrity.
• Ability to operate in a high growth, entrepreneurial environment with integration and assimilation of acquired entities.
• Ability to organize, prioritize, and be a self-starter in a fast paced environment.
• Ability to analyze complex problems, identify solutions and provide decision-making leadership to effectively influence others, champion and implement ideas.
• Exceptional leadership and project management skills.
• Demonstrated staff mentoring and development skills.
• Candidates must successfully complete background check.

Benefits

• 401(k) with Match Program – Available Day 1
• PTO Awards starting at 80 hours and increases with seniority
• 11 Paid Holidays
• Medical, Vision, Dental Insurance
• Company Funded – HSA/HRA Program
• Short Term Disability
• Company Paid Life Insurance
• Wellness Program – Earn $300 annually
• Team Member Assistance Program and Fund
• Discounted Pet Health Insurance
• Gym Reimbursement
• Tuition Reimbursement Program
• Training and Growth Opportunities
• Team Member Discounts at all locations
• Company Discount Program for Tickets, Electronics, Vacations, and more!
• Starting at $110,000-$120,000 - plus annual bonus

The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.