Director of Human Resources

Company: Skyway Behavioral Health

Title: Director of Human Resources

FLSA Status: Exempt

Location: Multiple Worksite Locations

Skyway Behavioral Health is an innovative behavioral health center that goes beyond the treatment of psychiatric symptoms to address underlying biological, behavioral, and psychosocial causes of psychiatric disorders. Our belief is that maladaptive coping strategies are adopted by patients for survival. While adaptive at one time or in specific ways, these coping strategies are now preventing patients from living the life they want to live. Our treatments teach patients new skills that enable them to serve as their own behavioral therapists- thereby helping them to maintain recovery and generalize skills to their home environments.

At Skyway, we provide a fully immersive, intensive, whole-person experience that covers everything from neuroscience to nutrition. We believe that the path to recovery from traumatic stress requires a focus that encompasses not just symptom management but also the treatment of underlying individual, systemic, developmental, and familial traumas. We use leading-edge, specialized, evidence-based treatment modalities to help our patients address the trauma and pain behind their behaviors and diagnoses – thereby empowering them to make lasting changes in their lives.

Our team has extensive clinical and leadership experience in the areas of traumatic stress, eating disorders, mood disorders, and personality disorders/pathology. At Skyway, we are committed to building a culture and team that cares for one another such that we may care for our families, communities, and clients. At Skyway, we believe that recovery is not only possible but also attainable for all patients.

Role Description

Director of Human Resources reports to the Chief Executive Officer and serves as a liaison between the Skyway staff, Executive Leadership, and company vendors; managing a variety of organizational and strategic initiatives related to personnel administration.

A critical role element of the Skyway mission is to ensure that all team members, even those not providing direct clinical care, know and believe they can change and improve patient’s lives; and when serving with integrity and in alignment with the Skyway Mission, we create a reverberating positive impact on the patients.

Essential Functions/Core Responsibilities

• Develop HR policies and programs that align with the company’s mission, vision, and values in order to foster a positive work environment and support business operations.

• Serves as the primary source for addressing matters related to employee satisfaction and leave of absence, ensuring that fair and equitable practices are implemented and maintained.

• Creates a system of record keeping that tracks resolutions and established precedence of employee relations matters.

• Manages employee total rewards, overseeing the entire value that an employee receives from the organization. This includes the administration of insurance and retirement benefits, wages and pay negotiations, career development, work-life balance, and employee recognition.

• Champions and develops company culture by organizing social, team building, and intramural events; driving and organizing culture committee, and shaping a positive employee experience.

• Collaborates with Executive Leadership in developing strategies pertaining to talent acquisition and identifying optimal levels of staffing, both at active and future worksites.

• Supervises continuum of employee life cycle from recruitment, hiring, and onboarding to performance appraisal and termination; ensuring compliance with local and national labor laws and mitigating risk.

• Recognizes opportunities for system and process improvement related to human resources administration and employee orientation/training; researching and evaluating resources to create systems that optimize efficiency, accuracy, and compliance.

• Oversees maintenance of personnel records, ensuring that employee files remain confidential, accurate, and adhere to licensure/certification requirements for each position.

• Collaborates with Executive Leadership in authoring and maintaining an organized library of company forms related to Human Resources; including but not limited to job descriptions, competencies, performance evaluations, and interview screening templates.

• Evaluates policies and procedures on a regular basis and updates Skyway employee handbook and/or other company forms as needed. Distributes updates in a manner that maximizes staff awareness and understanding.

• Manages timely and accurate processing of employee payroll.

• Ensures that company HRIS, LMS, and PMS systems are accurate and up-to-date.

• Remains up-to-date with current industry trends, topics, and practices related to HR.

• Creates and facilitates training opportunities for Skyway staff.

• If applicable, supervises HR and payroll support staff.

• Ensures timely completion of performance reviews and competencies for direct reports.

• Maintain completion of all competencies associated with role and in accordance with Skyway Behavioral Health policies and subsequent Joint Commission standards.

• Ensures compliance with all applicable local, state, federal regulations, and guidelines.

• Perform other duties as assigned.

Minimum Requirements

• 5+ years of experience in a Human Resources or Administrative leadership or support role.

• Minimum High school education/GED, preferred Bachelor’s degree or higher.

• Holds current SHRM-CP, SHRM-SCP certification or equivalent or has the ability to attain.

• Proficiency in Microsoft products (Word, Outlook, Excel), Adobe, HRIS, LMS and PMS systems.

• Exceptional organization skills, reliable and timely.

• Excellent communication skills that are clear and respectful of other’s perspectives.

• Reliable form of transportation to work.

Additional Preferred Skills

• 7+ years of experience in Human Resources or Administrative leadership or support role.

• Bachelor’s degree or higher majoring in Communications, Human Resource Management, Business Administration, Psychology, or Sociology.

• Holds current SHRM-CP, SHRM-SCP certification or equivalent.

• Understanding of labor relations and employment law/regulations, budget management.

• Has the ability to adapt to working both remote and in-person at multiple worksite locations.

• Familiarity with EHR systems.

• A passion for business ethics, coaching, mentorship, and team-development.

• A problem-solving orientation and eagerness to identify process gaps and implement practical solutions.

• Ability to work independently as needed, recognizes the need for support and demonstrates the willingness to ask for help.

• Ability to manage multiple priorities and respond with confidence during challenging or chaotic situations.

• Someone who embodies Skyway values:

o Embraces the whole person.

o Commits to innovative research-based programs.

o Believes we are better together.

o Celebrates expressions of diversity.

o Believes in service and supporting our communities.

o Views leadership as a privilege to elevate others to their highest potential.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to walk and climb or balance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits:

• Medical benefits - Blue Cross Blue Shield of Illinois

• Dental benefits - Blue Cross Blue Shield of Illinois

• Vision benefits - Blue Cross Blue Shield of Illinois

• Short & Long Term Disability - Blue Cross Blue Shield of Illinois

• 401K Safe Harbor Match- TransAmerica

• PTO

• Paid sick time

• Regular clinical supervision

• Collaborative professional growth development

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate. Work hours may vary in this leadership role and may require responding to phone calls from direct reports during off hours.

Skyway Behavioral Health is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We celebrate diversity and are committed to creating an inclusive environment for all employees.