Director of Human Resources

Director of People Operations
Location: Flagship – In-Person
Status: Full-Time | Exempt

Join Our Village

At N Street Village, we believe in the power of community. We foster a culture of accountability, trust, and excellence—where collaboration, compassion, and inclusion are at the heart of everything we do. Together, we support one another so we can best serve the women who rely on us.

N Street Village is a community of empowerment and recovery for women experiencing homelessness and low income in Washington, DC. Through a comprehensive suite of services—from emergency shelter to permanent supportive housing—we help women achieve stability and make meaningful progress in housing, health, employment, and recovery. We also provide affordable housing for low- and moderate-income individuals and families.

Learn more about our mission at www.nstreetvillage.org.

Position Overview

We are seeking a Director of People Operations (DHR) to lead strategic initiatives that enhance staff experience and align with our mission. As a key member of the senior leadership team, the DHR will oversee day-to-day HR operations while driving innovation in compliance, culture, and organizational development.

This is a unique opportunity to shape the future of a mission-driven organization and foster a workplace where people thrive.

Key Responsibilities

• Lead and execute HR strategies aligned with organizational goals: workforce planning, retention, performance, training, and culture.
• Serve as a trusted advisor to senior leadership on organizational and management issues.
• Supervise and mentor 2–3 HR staff, supporting their professional growth.
• Develop and implement HR policies and ensure compliance with federal, state, and local regulations.
• Oversee HR operations: benefits, payroll (in partnership with Finance), employee relations, recruitment, and engagement.
• Collaborate with the CFO and CEO to design competitive and sustainable compensation and benefits programs.
• Ensure accurate and timely reporting, data integrity in ADP, and compliance with government contract requirements.
• Facilitate training programs including onboarding, compliance, and leadership development.
• Lead performance management processes tied to strategic goals.
• Conduct exit interviews and analyze turnover trends to inform retention strategies.

Qualifications

• Bachelor’s degree in HR, Business, or related field (MBA a plus)
• 8–10 years of progressive HR experience, including 3+ years in a leadership role
• HR Certification strongly preferred (PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Proficiency in ADP Workforce Now and Microsoft Office Suite
• Proven ability to lead and inspire teams in a diverse, mission-driven environment

Why Join N Street Village?

At N Street Village, your work directly impacts the lives of women in need. We offer a supportive, inclusive environment where your growth is nurtured and your contributions are valued. If you're ready to bring your HR expertise to a purpose-driven organization, we’d love to hear from you.

The Village Benefits

Health & Wellness

• Medical, Dental, Vision Insurance
• Accident, Hospital, and Critical Illness Plans
• Employee Assistance Program
• Short-Term and Long-Term Disability

Financial

• 403(b) Retirement Savings Plan
• Flexible Spending Accounts
• Smart Trip Pre-Tax Commuter Benefits

Insurance

• Life Insurance

Time Off

• Generous Annual Leave
• Sick Days
• Floating Holidays

N Street Village is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds to apply.