Director of Information Technology

At Odine, we don't just work, we grow together. Our "All In" mindset fosters a culture where every individual is empowered to take ownership, collaborate innovatively, and drive lasting impact. As part of our team, you won’t just meet expectations, you will exceed them, pushing boundaries and shaping the future of our company. If you are ready to bring your expertise to a place where success is built together, then Odine is the place for you.

Our Role

We are seeking an experienced and visionary Head of Technical Operations to lead our global IT infrastructure, ensure seamless service delivery, and drive innovation across our technological landscape. Reporting directly to the CIO, you will shape the future of our IT capabilities—balancing strategic foresight with hands-on leadership. This role is ideal for a results-driven leader who thrives in a fast-paced environment, inspires high-performing teams, and delivers measurable impact.

Responsibilities

• Lead the company’s global IT infrastructure and service delivery, reporting to the CIO.
• Build, inspire, and manage a high-performing team of engineers, administrators, and specialists.
• Oversee cloud and network architecture, datacenter operations, infrastructure deployment, security services, help desk, and service performance reporting.
• Lead the strategy, implementation, and optimization of the company’s ERP platform to support core business operations.
• Partner with Finance, Operations, Supply Chain, and other functions to align ERP processes with business needs and improve efficiency.
• Oversee ERP governance, data integrity, change management, and vendor relationships.
• Develop and execute a digital transformation roadmap leveraging automation, analytics, AI, and cloud technologies, and aligned with business objectives and IT strategy.
• Drive operational excellence through well-defined policies, streamlined processes, and automation.
• Design and maintain resilient, high-availability infrastructure with robust disaster recovery and business continuity plans.
• Modernize legacy systems, drive process automation, and migrate critical services to scalable cloud platforms.
• Monitor performance and costs to optimize systems, improve productivity, and plan capacity upgrades.
• Champion strategic and operational planning to align projects, innovation, and resources with business goals.
• Identify and implement opportunities for service and infrastructure improvement based on data and benchmarking.
• Manage budgets, purchasing, contracts, and vendor relationships to maximize value and control expenses.
• Recruit, mentor, and develop team members to ensure exceptional performance and career growth.
• Partner with cross-functional teams and external providers to deliver strategic initiatives and support daily operations.
• Evaluate and integrate emerging technologies to enhance capabilities and support the company’s long-term IT strategy.

Qualifications

• Bachelor’s degree in computer science, Information Systems, or equivalent education or work experience
• 10+ years of progressive experience in IT operations roles, with at least 5 years in a senior leadership or management capacity within a mid-to-large enterprise environment.
• Demonstrate a blend of advanced technical knowledge, leadership ability, teamwork, excellent communication abilities, positive can-do attitude, and strong project management skills
• Deep experience with responsibility of highly available, 24x7 mission-critical services
• Deep experience with Data Centers, Cloud computing, Virtualization, Storage, and Networking
• Proven track record managing ERP implementations, upgrades, or migrations
• Strong understanding of business process mapping, system integration, and data governance
• Experience leading cross-functional digital projects involving automation, analytics, and cloud platforms
• Experience operating in environments governed by ISO 27001, 22301, 20000, or 9001 standards; familiarity with audit and compliance processes is preferred
• Ability to multi-task and work in a fast-paced environment
• Able to manage and adapt to shifting priorities, demands, and timelines
• Rigorous budget management in accordance with annual budgets
• Ability to manage multiple projects, support activities and tasks simultaneously
• Ability to interact with internal business users to gather and prioritize business requirements, oversee the design of solutions that adhere to architectural standards and direction to solve business requirements, and provide guidance to project and support organizations
• Excellent leadership, communication, and interpersonal skills, with a demonstrated ability to mentor and grow teams
• Strong analytical and problem-solving capabilities, with high attention to detail
• Excellent command of written and spoken English
• Should not have restrictions for travel/work within the country and abroad
• PMP, ITIL, or ERP vendor certifications are a plus.