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The IT Director leads Information Services for two hospitals and clinics, aligning with system-wide IT goals. The role ensures dependable end-user support, manages local applications, coordinates with system teams, and seeks opportunities to consolidate and align technology services.

Essential Job Functions:

· Serve as the primary IT leader for local facilities, representing technology needs and priorities to system leadership.

· Align local IT initiatives with health system goals, standards, and security policies.

· Oversee day-to-day support for desktops, laptops, printers, and peripheral devices.

· Ensure timely resolution of incidents and service requests, maintaining high customer satisfaction.

· Provide independent support for locally managed applications (e.g., Expanse and related third-party tools).

· Coordinate with system teams for enterprise applications and infrastructure services.

· Partner with IT Leadership teams on projects, upgrades, and security initiatives.

· Identify opportunities to consolidate systems and processes for efficiency.

· Ensure adherence to HIPAA and organizational security standards.

· Participate in audits, risk assessments, and disaster recovery planning.

· Establishes robust financial management processes for long range planning and forecasting and

fostering quality and fiscal accountability for projections

· Aligns SMCVH IT Policy and Procedure with Kootenai Health

· Completes project work as assigned on time and with the highest level of quality.

· Ensures that staff understands information, as evidenced by staff compliance with and participation in hospital programs, seminars, training, and related activities.

· Develops budgets/policies/procedures to support the functional infrastructure

· Effectively utilizes resources within established budget; notifies CEO of all variances anticipated, or occurred, to maintain department services.

· Adheres to procedures regarding acquisition of, and payment for, goods and services, as evidences by appropriate and timely processing of requisitions and invoices.

· Communication with staff is effective and resolves conflicts that may hamper relations and productivity.

· Uses hospital communication resources to inform internal and external audiences of departmental news, achievements, and polices.

· Is recognized as a positive role model.

Minimum Qualifications:

  • Education: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Experience:
    • Minimum 5 years in IT leadership, preferably in healthcare.
    • Strong background in end-user support and application management.
    • Familiarity with critical access hospital operations and regulatory requirements.
  • Skills:
    • Excellent communication and collaboration skills.
    • Ability to manage multiple priorities in a resource-limited environment.

Joint Position, Full time

CVH is EOE

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