Director of National Programs

Remote, USA

What You'll Do:

The Director of National Programs would be responsible for building and maintaining all National League Programs and National/Center tournament business for the company. He/she facilitates fulfillment of department goals and company initiatives.

• Work directly with center League Champions/GM/DM to develop, retain and recruit new bowlers for all National Leagues and Tournaments.
  • Be aware of the market conditions and opportunities to recruit new or existing tournaments (Local, State or National Tournaments)
• Communicate with all centers to build new National Leagues in their centers
  • Hold the centers accountable on National Leagues starting each month,
  • Send out communication to the centers who do not have a new league starting each month
• Provide ongoing training on all National Leagues
• Responsible for updating the National Leagues Calendar each month/year for the field
• Coordinate with the Leagues Department to promote new strategies and league structures for centers. This would include attending weekly team calls, monthly league initiatives calls and district calls where applicable
• Be the point of contact for all National Leagues and Tournaments and provide support to the centers to ensure positive experiences in all centers
  • This includes our company initiative of Drop-In Tournaments. Assist with training and development of the league champions
• Partner with Marketing on all materials for each league, including Registration Flyers, Posters and bath ads
  • Attend bi-weekly calls with Marketing to discuss any League updates
• Complete all Success Guides, Counter Guides and LMA updates needed for all National Leagues
  • Update all documents on Connect when applicable
• Complete any daily, weekly and monthly reporting that is necessary to report on all financial data
• • Audit revenue reports

• Update Connect with all pertinent information
  • Includes, leaderboard trackers
• Support the Regional League Development Managers with tournaments and SMART disbursements
• Build a strong working relationship with local & state associations to bring tournaments back into our centers
  • This includes TNBA, IGBO, Junior Gold, UBA and any other National Tournament Organizations
  • Attend local association meetings/workshops
• Support the Petersen Classic with squad organizers, payments, rosters when necessary
  • This would include prize fund payouts, secure Hotel Sponsors, updates to the marketing materials and website each year
• There will be travel involved with this position throughout the company to assist with in person meetings and tournament support where applicable

• B.A./B.S. degree required; equivalent combination of education and experience will be considered
• Minimum of 3–5 years of experience managing league-based programs within the sports, entertainment, or hospitality industry
• Proven experience overseeing multi-location or national league operations, including league development and tournament execution
• Demonstrated success in driving program growth, increasing participation, and improving retention across league programs
• Strong experience managing the full league lifecycle, from recruitment and onboarding through ongoing engagement and retention
• Ability to partner cross-functionally with Marketing, Operations, and field leadership teams to execute programs and initiatives
• Experience influencing stakeholders and driving accountability without direct authority
• Strong analytical skills, with experience in financial reporting, revenue tracking, and performance analysis
• Highly organized with the ability to manage multiple initiatives and priorities in a fast-paced environment
• Experience working with national or regional sports organizations, associations, or governing bodies preferred
• Familiarity with event logistics, tournament operations, sponsorship coordination, and customer/player experience management preferred

What You’ll Get

• Medical, Dental, Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(K) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!