Director of Network Operations

WHO WE ARE:

American Marketing & Publishing, LLC has provided trusted and effective local advertising solutions to family-owned businesses for 28 years. Today we are one of the fastest growing fully integrated digital advertising companies in the U.S. We’re looking for a talented and hardworking Director of Network Operations, eager to tackle new challenges, in a growing, dynamic and innovative environment.

We’ve been helping family owned businesses advertise intelligently and inexpensively in their communities since 1997. Our mission is to ensure our clients win the call when consumers have a need and begin to search, and we’ve become the trusted, go-to partner to our longstanding advertising clients when it comes to their online visibility and marketing needs.

We help tens of thousands of businesses manage their online business listings, company profiles, imagery, website, social postings, and reviews. We own the CloseBy® Text Marketing Platform and we are one of the largest virtual interior tour agencies in North America. In sum, we provide the best people in the community – hard working small business owners – with the best local advertising solutions in the industry.

Job Summary: Seeking an experienced and strategic Director of Network Operations to lead the team responsible for our network infrastructure, cloud migration initiatives, and enterprise collaboration platforms. This role will drive operational excellence, modernize our systems, and ensure the reliability, performance, security, and scalability of our IT environment with a cloud-first approach with a strong focus on the Microsoft 365 and Entra.

Principle Duties and Responsibilities include but are not limited to:

Strategic Leadership

• Define and execute the roadmap for IT infrastructure modernization and cloud strategy.
• Lead and mentor the network operations team.

Operational Excellence

• Promote a highly effective and customer service-oriented team.
• Establish and maintain 7x24 security operations.
• Ensure alignment with security and compliance standards.
• Develop and implement IT policies and procedures.
• Proactively and continuously seek to improve IT infrastructure.
• Manage vendor relationships, contracts, and the performance of key providers.
• Microsoft 365
• Serve as the organization’s subject matter expert for Microsoft 365, including Exchange Online, SharePoint Online, Intune, PIM, Entra, and OneDrive.
• Manage, optimize and secure Microsoft O365 configuration.
• Implement Privileged Identity Management.
• Transition organization to the Microsoft Defender Suite.
• Migrate from on-premises Active Directory servers to Entra.

Cloud Migration & Infrastructure

• Oversee the migration of on-premises workloads and services to the cloud.
• Integrate zero-trust networking principles into enterprise architecture.
• Oversee the performance, reliability, and security of the network infrastructure, including firewalls, switches, and wireless access points.
• Remotely manage Windows workstations and a fleet of iPad devices in the field.
• Ensure organization’s data is protected and backed up appropriately.

Core Competencies

• Demonstrated success as a player/coach, balancing strategic oversight with direct contribution.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to mentor and inspire individuals while optimizing team-wide performance.

Job Type: Full-time

Pay: $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote