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Daily Clinic Operations
Ensures that each clinic has the appropriate number of trained clinical/nursing staff to ensure clinic operations as scheduled. Provides leadership to meeting and exceeding the needs of our customers - patients, families, providers, visitors, members of the community, and fellow staff members. Ensures that providers are scheduled to meet the needs of our clinics and their patients. Current standards of care, evidence-based practice, and best industry practices must be maintained and updated.
Human Resource Management
Responsible for recruiting, hiring, training, developing, and coaching/counseling clinical/nursing staff for clinics. Responsible for employee relations as well as continuous performance improvement.
Financial Management
Responsible for developing annual operating and capital budgets for the clinics. Ensures that the chargemaster for clinics is maintained and updated appropriately. Has responsibility for clinics' financial performance.
Provider Relations
This position is responsible for proactively anticipating and meeting the needs of providers, as well as responding promptly and effectively to provider concerns. Ensures that workflow through the clinics maximizes provider efficiency.
Training and Development
Responsible for developing and implementing standardized clinic programs, policies, and procedures, addressing the needs of those we serve. Directs implementation of needs-based leadership and staff education programs for individuals and the group. Utilizes a variety of educational resources available within and outside of the organization. Provides direction and guidance to the onboarding of new employees.
Supply Chain
Collaborates with various departments and vendors to ensure that supplies and equipment are maintained and obtained in a cost-effective manner. Responsible for the development of annual operating and capital budgets in partnership with Director of Clinic Operations.
Continuous Improvement
Identifies and implements a variety of performance enhancement strategies, facilitating continuous quality improvement in clinic operations. Tracks and trends metrics pertinent to clinic operations. In collaboration with others, is responsible for clinic strategic planning and best practice implementation.
Compliance
Supports Gritman compliance, safety, and risk initiatives. Ensures compliance with all state agencies, the Joint Commission, CMS, the Department. of Health, and all other regulatory bodies. Ensures that all clinic practices are appropriate for clinic and rural health operations.
Code of Conduct
Demonstrates a code of conduct consistent with Gritman's Mission, Vision, and Values. Acts as a role model of the Gritman Way, demonstrating a positive can-do attitude in all settings. This leader's professionalism must be beyond reproach.
Marketing
Collaborates with the Gritman Marketing and Public Relations Department to establish appropriate clinic marketing plans and advertising campaigns.
Reporting
Tracks and trends metrics, allowing for the analysis and reporting of fiscal and quality data and continuous performance improvement.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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