Director of Operations

Job description

We are Claybourne, one of the largest and fastest growing cannabis brands in California. Our team is known for being highly dedicated to our retail partners and consumers while going above and beyond with flower quality, flower consistency and innovative new product development. We are looking for an experienced, hard-working, entrepreneurial Director of Operations.

Website: https://www.claybourneco.com/

FLSA Status: Exempt

Prepared Date: 11-05-2025

Effective Date: 11-05-2025

Hiring Manager Job Title: CEO

Job Function: Operations

Job Level: Executive

Employment Status: Full-time Regular

Primary Location: Perris, CA

Summary:

The Director of Operations will oversee Claybourne's entire customer service, warehouse and logistics operational framework, ensuring efficiency, compliance, and scalability in cannabis distribution. This executive role requires strategic leadership, in-depth knowledge of cannabis regulations, and the ability to optimize operational processes across multiple departments.

Duties and Responsibilities:

• Develop and implement operational strategies to support company growth and profitability
• Manage multiple warehouses and cross dock locations throughout California
• Oversee customer service, warehousing and logistics operations to ensure the highest level of customer experience, quality, safety, and regulatory compliance
• Manage and mentor department heads, fostering a high-performance culture
• Collaborate with sales, manufacturing, marketing, and finance teams teams to ensure operational alignment with business goals
• Ensure adherence to all local, state, and federal cannabis regulations, including safety and reporting requirements
• Lead warehouse management, inventory control, and logistics planning to maximize customer experience, minimize lead times, and minimize cost
• Manage order entry, order processing and customer service functions
• Manage all warehouse operations including transferring of goods from manufacturing, stocking of goods, inventory control of finished goods, daily/weekly cycle counting, monthly physical inventory and picking/staging of customer orders
• Manage all logistics functions including outbound shipments, cross docking, vehicle maintenance and retail customer deliveries
• Develop budgets, forecasts, and operational KPIs, reporting performance to the rest of the executive team
• Drive sustainability and innovation initiatives across operations
• Support remote operations teams in other state markets

Qualifications:

• 7+ years of senior operations experience, preferably in 3PL, alcohol distribution, or food distribution industries
• Proven ability to scale operations while maintaining compliance and quality
• Strong leadership, organizational, and analytical skills
• Deep understanding of cannabis regulations and operational compliance
• Bachelor's Degree in Business, Operations Management, or a related field; supply chain certifications (APICS or equivalent), and MBA is a plus
• Experience with ERP systems, operational metrics dashboards, and process optimization

Compensation and Benefits:

• Competitive salary package and benefits (Base Salary + 15% On Target Bonus)
• Benefits - Medical, Dental, Vision, 401K, Life Insurance
• Work Location - Perris, CA
• Department Work Hours - 4:30am to 12am (multiple shifts)

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.